Excellent
Based on 326 reviews
Ontraport4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 311 reviews with 5 stars · Clear filters
Linnita H.
Very patient and thorough in explaining the information i was struggling to understand. The session SAVED me money because i was able to segment my email list without outsourcing the task to my Ontraport admin.
Reply from OntraportDec 19, 2020
We love to hear that, Linnita! That's exactly what our support team is there to do. :) Thanks for your feedback!
Lisa B.
Alice was a complete godsend to me this weekend. I had a live webinar and needed to edit an upsell page and get a new checkout page. She walked me through the entire process. She was very kind and patient!
Reply from OntraportDec 10, 2020
Hi Lisa! So glad Alice got you the assistance you needed in time for your live webinar! Thanks for this positive feedback, we'll be sure to pass along the message to Alice. 😊
Sam M.
The support team is always willing to help figure out issues & even test when necessary. I've worked with Ontraport for over 3 years now myself & in support of my clients and I always love being able to quickly chat in for help.
Reply from OntraportDec 10, 2020
Hi Sam! So glad to hear you've always gotten speedy help from our chat and support team. Thanks for taking the time to leave your feedback. 😊
Matt S.
Ive used Ontraport for about 3 years now. Amazing tool that saves me so much time. The customer service is probably the best over any company I deal with.
Reply from OntraportDec 10, 2020
Yass! Saving time is what we're all about! Thanks for this feedback, Matt!
Samantha H.
Anytime I have any questions I easily hop into the Chat and am immediately assisted with the knowledgeable, patient, and friendly Ontraport team members. I'm so thrilled with this level of customer support and how I'm able to, within moments, get answers to questions and resolve them quickly!
Reply from OntraportDec 10, 2020
Glad to hear you've had such positive experiences with our team, Samantha! Thanks for the 5 stars. 😊
Hanna S.
Ontraport is not only an amazing CRM, it's a really great company with support that always go up and above what they have to. The platforms is flexible and intuitive to use and the team is really helpful and awesome.
Reply from OntraportDec 10, 2020
Thanks for this positive review, Hanna! It's feedback like this and clients like you that keep us going. :)
Kathy B.
Ontraport support features are among the best. They have helped me learn the system and get our event campaign up and running. The chat feature, shared screen and 2 hour calls have all helped our company revamp our marketing strategies. We highly recommend Ontraport!
Reply from OntraportDec 3, 2020
Glad to hear our support team has been helpful in getting your campaigns running! Thanks for the 5 stars. :)
Ellen B.
So impressed with Ontraport! I'm not very techy myself, but I can usually figure out how to build out a campaign, because it's pretty user friendly. But, if I ever do get stuck, the support team are AMAZING and always so willing to chat with me and help me out. LOVE, LOVE, LOVE Ontraport!
Reply from OntraportDec 3, 2020
We understand tech can challenging, so we're glad to hear it's been a smooth ride for you as that is our #1 goal. Thanks Ellen!
