Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Optimus Futures
About Optimus Futures A futures brokerage built for serious traders.Optimus Futures provides active traders with the tools, technology, and support they need to trade futures markets with confidence. We combine institutional-grade execution with transparent pricing and personalized service. Try Optimus Flow Free Open an Account Trade your way, on any device.Whether you're trading E-mini S&P 500, Crude Oil, Gold, or any futures market, Optimus Futures gives you access to professional-grade platforms that work seamlessly across desktop, web, and mobile. From Optimus Flow to web and mobile trading and TradingView—choose the platform that fits your trading style. Competitive Discount Pricing.We believe in straightforward, competitive pricing. Our discount commission rates and low day trading margins are designed to help active traders. No hidden fees. No surprises. Just transparent pricing built for volume traders. Platform-agnostic support. Trader-first service.We're not tied to a single platform—we support the tools you want to use. Our team of experienced professionals is available to help you navigate markets, optimize your setup, and answer questions when you need us most. Get started in minutes.Join thousands of futures traders who trust Optimus Futures for reliable execution, competitive pricing, and exceptional support. Open Your Account Try a Free Demo Want to discuss your trading needs? Our team is here to help you find the right platform, pricing structure, and margin requirements for your trading volume and strategy. Contact Our Team Please note that trading futures and options involves substantial risk of loss and may not be suitable for all investors. Past performance is not necessarily indicative of future results.
Optimus Futures (optimusfutures.com) has 202 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Optimus Futures is a solid trading platform with excellent customer service. The team is responsive, knowledgeable, and always willing to help. The platform itself is fast, reliable, and packed with useful features for active traders. While it’s a great choice overall, there’s always room for small improvements, which is why I’m giving it 4 stars. Still, highly recommend it for futures traders looking for a dependable platform and great support.
Reply from Optimus FuturesFeb 5, 2025
Thank you for taking the time to share your feedback! We’re thrilled to hear that you find our platform fast and reliable , and that our team is both responsive and knowledgeable 🤝. We aim to deliver excellent executions and a host of features that empower active traders .
We appreciate your 4-star rating ⭐—we always welcome suggestions for those small improvements that can make an already solid platform even better 🔧. Your recommendation means a lot to us, and we're here to support your trading journey every step of the way ✨.
Thanks again for choosing Optimus Futures!
Best,
Optimus Futures
www.optimusfutures.com
AL
Alexander
very good platform and customer support
Good platform optimus flow and support,will recommend
Reply from Optimus FuturesJan 2, 2025
Thank you for your feedback! We're delighted you're enjoying the Optimus Flow platform and the support we provide. Your recommendation means a lot to us! If you have questions or need further assistance, don't hesitate to reach out—we're always here to help. Happy trading!
Best,
Optimus Futures Team
www.optimusfutures.com
DF
Donald F.
Trading on small margin requirements…
Trading on small margin requirements has accelerated my learning process. Loosing a large portion of your trading account in minutes really makes you think about risk control.
Reply from Optimus FuturesDec 23, 2024
Hi Donald,
You’ve had some intense learning experiences while trading on small-margin requirements! Indeed, trading with leverage can quickly highlight the importance of risk management, as it magnifies gains and losses.
Reflecting on these experiences can provide valuable lessons in approaching risk, developing strategies, and maintaining discipline in trading. There is a substantial risk of loss in futures trading. Past performance is not indicative of future results.
We are here to assist with anything you may need.
Best,
Optimus Futures Team
EH
Eelco H.
Good platform with good customer service
Mainly use their OptimusFlow trading platform. Overall good user experience and is updated fairly regular. Been using it for roughly a year now and have not experience any major issues.
They do provide some additional services like journal, news stuff, etc. Only use journal and this adequate.
Customer service is overall quick and knowledgeable.
Reply from Optimus FuturesJan 27, 2024
We are grateful for your feedback and delighted to hear about your positive experience with our OptimusFlow trading platform. It's encouraging to know that you've found the user experience to be satisfactory and that the regular updates have contributed to a seamless trading journey for you over the past year.
Your mention of the additional features like the journal and news services is greatly appreciated. We aim to provide comprehensive tools to enhance our clients' trading strategies, and it's wonderful to hear that you find the journal to be a useful component of our platform.
We are also pleased to know that your interactions with our customer service team have been positive, marked by quick and knowledgeable responses. Our team is dedicated to offering prompt and effective support to address any inquiries or issues our clients may face.
Thank you for choosing Optimus Futures and for taking the time to share your experience. If there's anything more we can do to assist you, or if you have any further feedback or suggestions, please don't hesitate to reach out. We are here to support you.
Best,
Optimus Futures
FM
fernando M.
My experience withService Excellence with Room for Technical Improvement the Optimus trading…
My experience with the Optimus trading platform has been mostly positive, especially highlighting the excellent customer service both in the live chat and in the Optimus forum. This personalized and efficient customer service has been a key point in my satisfactory experience. In addition, the platform, based on Quantower, stands out for its usability and functionality, ranking among the best I have tested.
However, I would like to point out a few areas where I think Optimus could be improved. I have noticed that the Optimus Flow version is often outdated compared to the most recent version of Quantower. For example, as of today, January 25, 2024, the available version of Optimus Flow is 1.136.1, while Quantower is already at 1.137.12. This difference in updates concerns me, as it could mean not having access to the latest enhancements and features.
In addition, I have experienced some delays in resolving bugs, sometimes more than a week, which is especially problematic when it comes to critical bugs. This is something I have noticed mainly in the backtest&optimize functionalities, where a bug can significantly delay the development of trading strategies. Sometimes, after an upgrade, it is unclear whether the functionality I was using before will continue to work properly. This can be quite frustrating and affects my trading efficiency.
Despite these issues, I still rate the platform positively for its competitive pricing, which I consider a strength compared to other options on the market.
I hope that this feedback will be taken into account and contribute to further improve the Optimus experience, thus reinforcing its position as a leading trading platform in the market.
Reply from Optimus FuturesJan 26, 2024
Firstly, we want to express our sincere gratitude for your thoughtful and detailed feedback on your experience with the Optimus trading platform. It is especially heartening to hear your praise for our customer service and the usability and functionality of the platform, which we continuously strive to enhance.
Regarding your concerns about the version updates of Optimus Flow compared to Quantower, we appreciate your vigilance and understand your desire to access the latest features and enhancements. We want to clarify that the delay in our updates is indeed intentional. Our approach is to allow Quantower to identify and address any potential bugs in their new releases before we integrate these updates into Optimus Flow. This strategy is designed to ensure that when we update, we provide our clients with the most stable and reliable version, minimizing disruptions or issues in your trading experience.
In addition to the core features of Quantower, Optimus Flow incorporates our own unique functionalities and a trading journal, developed in response to feedback and suggestions from our valued users like yourself. We believe in tailoring our platform to fit the needs of our trading community best.
Your feedback on the resolution of bugs, particularly in the backtest & optimization functionalities, is also greatly valued. We acknowledge that any delay, especially in critical functionalities, can be frustrating, and we are committed to improving our responsiveness in these areas. Don't forget also to mention any technical here if you think it requires our immediate attention: https://community.optimusfutures.com/
We are continuously working to balance timely updates with the stability and reliability of our platform. Your feedback is crucial in this process, and we assure you that your points will be considered diligently to enhance the Optimus experience further.
We are grateful for your positive rating of the platform and your recognition of our competitive pricing. Your continued support and constructive feedback are invaluable to us as we strive to reinforce our position as a leading trading platform in the market.
Thank you once again for choosing Optimus! Futures. We are here to support your trading needs and welcome any further suggestions or questions you might have.
Best,
Optimus Futures
LA
Laszlo
Great service!!
Great service. Just a few minor issues with signins. Could be on my part. I Will have a better review once I make money and withdrawal funds, I'am sure.
Reply from Optimus FuturesJan 20, 2024
Thank you for sharing your initial impressions of Optimus Futures. We are delighted to hear that you have had a positive experience with our service so far. Your feedback is crucial to us, as it helps us to constantly refine and enhance our offerings.
Regarding the sign-in issues you mentioned, we are here to help ensure a smooth process. Sometimes, these challenges can be due to various factors, and we are more than willing to assist in troubleshooting any problems you might be encountering. Please feel free to reach out to our support team for any assistance you may need in this area.
Our team is always here to assist you with any aspect of your trading journey, from technical support to understanding our platform's many features.
Thank you once again for choosing Optimus Futures. We are excited to be a part of your trading journey and are eager to continue providing you with excellent service.
Best,
Optimus Futures
TD
Thierry D.
The platform works as it should work.
The platform works as it should work.
Great support from Jake.
I use it in combination with ATAS. Only negative point: if ATAS fails I have no direct access to the Optimus software as a backup (ex. for closing an open position).
Reply from Optimus FuturesNov 9, 2023
Thank you for sharing your experience with the platform and highlighting its effective performance. We're delighted to know that it's working well for you in combination with ATAS.
Addressing your concern about a backup option for trading, we're pleased to inform you that Optimus Futures offers a robust solution for this. If there are any difficulties with ATAS, we can provide direct access to Optimus Flow, our versatile and user-friendly platform. Optimus Flow integrates seamlessly with both the Rithmic API and CQG, ensuring that you have a dependable and efficient means to manage and close positions, regardless of your primary platform's status.
This backup option is part of our commitment to ensure uninterrupted trading operations for our clients. We understand the importance of a secure and reliable fallback, especially in dynamic market conditions.
Please feel free to get in touch with us to activate Optimus Flow as your backup platform or to talk about any other ways we might help you enhance your trading setup. Our team is dedicated to providing you with the tools and support you need for a successful trading journey.
We value your feedback and are here to support your trading needs every step of the way.
Best,
Optimus Futures
TS
T & S.
Great customer service, affordable service
Answered all my questions, speedy delivery of account. Friendly and cordial customer service. Also very affordable. They don't have monthly costs for their service, only the data feed to cme.
My only con is they don't offer multiple well known platforms. I would've loved to be able to use tradovate for example but they don't offer it.
Reply from Optimus FuturesNov 5, 2023
Thank you for taking the time to leave a positive review and sharing your insights with us. We are delighted to hear that you had a swift and friendly experience with our customer service. We also appreciate that you found our pricing structure to be affordable and straightforward.
We understand that traders value having a range of platform options, and we are proud to offer a diverse selection of broker-neutral platforms that cater to various trading needs. However, please note that Tradovate is proprietary to another brokerage and is not within our reach to offer.
We strive to ensure that the platforms we do provide are versatile, reliable, and meet the high-performance standards our clients deserve. If you would like to discuss our platform options further or require any further assistance, please do not hesitate to reach out to us.
Best,
Optimus Futures
