Average
Based on 483 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Optiontown is a pioneer in the world of travel options. Our vision is to develop unique and innovative travel options that help to optimize value for both travelers and travel providers. Built using our patented technologies, our revolutionary product portfolio includes the Upgrade Travel Option (UTo, pronounced as 'You Too'), the Empty Seat Option (ESo), the Flight Pass Option(FPo), the Flexibility Reward Option (FRo), the Multiple Booking Option (MBo),the Preferred Flight Option (PFo), the Preferred Seat Option (PSo), the Lounge Access Option (LAo) and the Extra Baggage Option (XBo).Our unique technologies are based upon concurrent optimization for travelers and travel providers. Our optimization approach concentrates on the overall value for the parties involved rather than simply on a specific product or service.Visit https://www.optiontown.com/jsp/MTP/MTP_About_Us.jsp
Optiontown (optiontown.com) has 483 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
Showing 251 reviews with 5 stars · Clear filters
Dave S.
Had a great experience with Optiontown for Flight Pass. We got savings of about 40% for our trips. Plus, now we don't have to keep spending time in searching for flight deals every time, we book. It takes only a couple of minutes to book our flights. We share the pass among our 4 family members.
Afina
I really enjoyed the smooth system between Optiontown and OmanAir. Looking forward for my upgrade next Tuesday flying fm Cairo to Muscat.
Abella
I can not provide any comments for those who had negative experience. I had certainly a good time. This was far better than many other airlines playing around with you. I travel average 75-100 times a year, I felt very comfortable. Yes , the confirmation should be provided to passengers quickly, and certainly at the time of payment rather than asking them to wait. This change in system will help in gaining right confidence .
Phan
Mannn - this website is ducks nuts - got an upgrade to PE and BC from Syd -Ho Chi Min city on Vietnam Airlines for $250AUD. It works and it’s great - Vietnam Airlines is a great Cartier as well - highly recommend
Alison R.
I was upgraded to business. My experience was great. It was easy to use and my enquiries were answered. Fingers crossed my next up grade is approved! Recommend
nadrasquires
Really pleased with the upgrade. Great seats, great service, great food. Would definitely recommend and will upgrade again next time.
Kaylee C.
Flew to Vietnam War with Vietnam War airlines and had some issues with with our upgrade on the way home when ch Optiontown I were able to resolve for us in a timely matter. Would use again
Jenny S.
Flew to Dehli and Amritsar chose optiontown with Air India and a Dreamliner,my partner and I got upgraded to first class from Dehli to Amritsar fantastic,then when we came home to uk we got upgraded again to first class Dehli to the London Heathrow,fantastic and an 11 hour flight absolutely brilliant..and the cost for both of us was approx £270 unbelievable....You need to ask at the gate if optiontown is available..Thank you Air India.We had the most memorable experience of India and then the icing on the cake first class with Air India..........Peter..
