Excellent
Based on 123 reviews
Otter Spirit4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Otter Spirit is a handcrafted gemstone jewelry brand that celebrates the beauty of natural crystals. Founded in Monterey, California, it is driven by a deep commitment to animal protection, donating a portion of its proceeds to ocean conservation nonprofits, including the Monterey Bay Aquarium.
Otter Spirit (otterspirit.com) has 123 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 118 reviews with 5 stars · Clear filters
Aliki R.
The bracelets I received were beautiful and I wear them often. I highly recommend this company for thoughtful gifts!
Reply from Otter SpiritApr 23, 2026
Hi Aliki, Thank you so much for your kind words! We’re really happy to hear you’re enjoying your bracelets and that you’d recommend us for thoughtful gifts. We truly appreciate your support and hope you continue to love wearing them! Warm regards,🦦💖
Anna Louisa W.
The bracelets are so beautiful - wonderful quality and energy. The team is so sweet and helpful. Shout out to Jen, whom I communicated with the most. Thank you for making the experience special. I appreciate it. And I love the fact that they donate to the otter community. Thanks again. Blessings and magic to you - from Anna the Aussie.
Reply from Otter SpiritApr 23, 2026
Hi Anna, Thank you so much for your beautiful and thoughtful review! We’re truly delighted to hear that you love the bracelets, their quality, and the energy they bring. It means a lot to know you had such a positive experience with our team, and we’ll be sure to pass your kind words on to Jen—she’ll be so happy to hear this. We’re also really glad the connection to the otter community resonates with you. We appreciate your support and your lovely message of blessings and magic all the way from Australia 💛 Warm regards,
Matthew G.
I purchased two bracelets. When they arrived, they looked to be of really good quality, and the one was, but the other bracelet broke almost immediately. I had provided that review to the company to let them know, understanding that it could have just been a defect in the one band. Without any request, they promptly replied and shipped me a replacement bracelet. Their customer service was truly outstanding. Beyond the product, I would shop here again and tell others based off of my overall experience. This company is worth supporting.
Chris
First time ordering. Great quality and packaging of gemstone bracelets. One bracelet was left out in shipping. Immediate attention given and bracelet was sent priority. Customer service was beyond excellent. They have redefined a quality product line as well as what first class customer service really is. Appreciate $1 donated in care of the otter's.
Aries Love T.
From the moment you interact with their brand, you can feel the intention, integrity, and heart behind everything they do. Otter Spirit isn’t just a company—it’s a lifestyle rooted in authenticity, mindfulness, and soulful connection. Their products are thoughtfully curated, beautifully crafted, and genuinely uplifting.
A C.
This company!!!!🤩 I honestly have never experienced better customer service which is so encouraging because they’re a business that sells intentional products with true spiritual impact and so if just adds to their authenticity. The genuine gem stone bracelets I have received from Otter Spirit are absolutely beautiful and top quality. You can feel the love in each piece. Also the fact that they care for the otters in Monterey is 😭😭 love this so much!!! I have purchased several bracelets for myself and friends and it’s so special that you receive a little card detailing the gem stones abilities and associations. Wonderful addition to your spiritual awakening! Love yourself and wear these precious stones!!
Joshua C.
The quality of the gemstones is amazing, and the customer service and accommodations were top notch. Incredibly polite and quick responses and willing to work with me on changing orders or requests. Definitely shop here!!
Michael S.
Ordered during the holiday crunch and experienced a few snags with certain bracelet's availability after my order was placed. Customer service notified me about this before the shipment launched so I could select another product instead. Jen Williams from Otter Spirit is absolutely fantastic. Stayed with me every step of the way and responded to every email within minutes prividing solutions! Will shop here again and highly recommend this company!
