OutdoorMasterReviews of outdoormaster.com

Had some troubles with freight OutdoorMaster's responses were quick, polite, accurate and professional. Would recommend them.

My son got a ski bag for Christmas. After the second use there was a rip in the seam. I reached out to costumer service and they sent out a new one right away.

I have a pair or outdoor master pro ski goggles. They are fantastic and recently I went to order an interchangeable clear lense that I can swap in during days or poor visibility. Unfortunately this package was not delivered by the courier, however afger raising this with their customer service a replacement was sent out quickly and in time for my trip next week. Excellent quality kit and customer service, thank you Effy and Iris for helping to resolve my situation.

My son prefers OutdoorMaster products. I was very impressed with the customer service. The response is almost immediate and was very positive and professional. I was offered options for a necessary return for what best met my needs.

You guys are crushing it on customer service. Been great dealing with you

After writing OutdoorMater about a scratched lens we received with a pair of ski goggles we got our son for Christmas, the service department responded right away... even the day after Christmas. Effy was the initial responder and then Iris walked us through the lens options they had available. After providing my address, they had our new lenses in the mail right away. My son is really happy with his goggles and the magnetic function that they have. They fit well and have worked great so far! Super happy with the service, commitment to back the product and response time! Thank you!

I'm looking forward to next week when we get to use the Pro Photochromatic Snow Goggles at Big Sky, MT! We also ordered the Diamond MIPS Snow Helmet as well which should also perform well. I was very surprised at how light the helmet is. The customer support team has been fantastic to work with as well. There was an issue with my Christmas order where I was supposed to get a % off the total as well as receive a free pair of smartwool socks b/c the total was over a certain amount. Because of an issue with checkout, I had to remove the socks, but customer support acknowledged after the transaction they would ship out the new pair. All good things from this company!

This is a great set! I would highly recommend the ski helmet and goggles. It's very comfortable and fits well. It’s incredibly lightweight, yet it still feels super sturdy and secure. The customer service is amazing, they respond right away. The price was very affordable. Overall great value.