Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Outsource Data Recovery
Outsource Data Recovery was formed by senior experts in the computer forensics and data recovery industry. Based in Cleveland, OH, we serve governments, businesses and individuals worldwide. We design, engineer, and manufacture top of the line data recovery tools and equipment, for industry professionals. Our sister company – Donor Drives LLC – is the world’s largest data recovery parts supplier. Bottom line, we have our hands on every possible tool, gadget, and part, therefore saving you a big buck on your data recovery project.With access to top-of-the-line equipment and years of experience in the data recovery industry, Outsource is more than confident, when working with hard drives of any brand, any capacity and every file system. If you are not a professional and require assistance or guidance to resolve an issue with your hard drive, don’t hesitate to call us for help. All of our agents will gladly go over any specific questions you may have and assist you to the fullest extent of our expertise.
Outsource Data Recovery (outsourcedatarecovery.com) has 739 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
This was my first attempt to revive a Windows laptop with a very dead internal disk that wouldn't mount even with my file recovery tools. The owner was anxious about losing valuable documents and irreplaceable family pictures. I hoped that the repair performed by Outsource Data Recovery would allow me to at least recover those files. Outsource analyzed the disk and reported that it could be repaired for a very reasonable $60 (plus shipping and insurance).
After their repair I was able to recover the important files and even get the laptop running again with the repaired disk.
I will definitely come back to Outsource the next time I have to tackle a failed disk drive.
EP
Eric P.
Slow, but as promised
Recovery took longer than we would have liked or discussed initially. We ended up re-producing a video production that was on the drive. We would have liked to avoid all the re-work, but because of time we had to re do it because the recovery was still questionable. We agreed to proceed anyway since there was other valuable data. Data was recovered as described, and billing was as agreed upon via the initial quote.
CU
customer
fast service
customer was very happy with there service and out come
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Tenna
As we all know should always back up our hard drives
This company was able to rescue all my data and files. Hard lessons to learn need a good back up plan but I am glad Outsource.com was there for me.
TS
Tony S.
Great Service, Great Results!
Windows 10 upgrade killed my hard drive! Or at least that's how it appeared. I called 3 different HD recovery services. The first 2 quoted hundreds of $$ just to look at my drive. This is a personal drive, mostly backed up but might have some stuff I missed. I really just wanted to know if there is something worth salvaging.
I was about to give up, but I contacted Outsource Data Recovery over the phone (I also used the online chat during the course of recovery and it worked GREAT!) because they have the $60 quote in their web ad.
The tech who answered asked a couple of questions, told me it sounded like a PUIS failure (Power Up In Standby), neither of the others offered that suggestion, BTW. Said he'd seen a lot of PUIS failures post Win10 upgrade. Suggested I send in the HD, no charge to check it out (THEY SENT A PREPAID MAILING LABEL!!), and they would let me know if the HD was repairable or would require more effort to get it operating. If the repair was simple, $60 + return shipping. Really? Can this be a scam? What did I really have to lose?
I sent in my HD, within 2 days I got a reply by email that my HD most likely could be repaired for the $60 quote, although they wouldn't know if the data were recoverable... uh oh, maybe this is where they get you? Outrages charges to recover your data? But, I authorized payment to repair and return without them actually attempting to recover the data. I got a quick reply that my HD was on it's way back. Wow! I wasn't going to be held up for ransom after all. But would it actually work?
The HD made it back to me in a couple of days, I connected to a USB external interface and VOILA! we have data and a working HD! Stunned. Quickly backed up to another external HD and all is great with the world.
Ok, I was reluctant at first, afraid it was too good to be true, but thought, "What do I really have to lose?" Truth, the results were amazing. Fast, professional, knowledgeable people who did what they said and treated me like a person rather than a cash register.
THANK YOU!
BB
Bob B.
Professional, courteous staff
I received a recommendation from my IT professional to use Outsource Data Recovery for my crashed hard drive. I contacted them by phone, registered online, and dropped off the hard drive. Within a couple days they analyzed the damage and was able to recover all of my data in a few more days. I picked up the new hard drive and have all my data back.
Thank you Outsource Data Recovery!
SK
Shauna Knight T.
Five Star Service
I couldn't have been happier with the service I received from Outsource Data Recovery. My waterproof iPhone case leaked, causing my phone to take on water and completely die. Unfortunately the photos I had taken that week during my son's science camp trip were not backed up due to lack of wifi, so I lost everything. Alex was available what seemed to be 24/7 to answer questions and provide an estimate which resulted in all of my photos being returned. Their pricing was 1/6 the cost of other comparable services I found online. I would highly suggest them to anyone looking for a recovery service!
TW
Timothy W.
Simple Process, Fair Price, Communicative, Recovered All My Data
After having a lot of important documents and pictures lost on a cheap flash drive that suddenly stop working, I checked with Outsource Data Recovery to get a quote on the recovery process. I am a student at university and cannot easily afford disposing hundreds of dollars on fixing this mess haha. They were very fair with negotiating the price in exchange for waiting longer to have the process completed. Any questions I had were promptly answered via email, and they also provide comprehensive assistance via phone. After the recovery process had finished, I received my data in an online download a short while after I paid, and immediately was able to download all of my recovered files in a single zip folder. These people are definitely worth the expense, and I highly recommend them to anyone who is needing their data recovered on a device.
