Christy H.
Product fine but your…
Product fine but your website/communication is bad…tracking shipments is very difficult!
Reply from Overstock.comSep 18, 2026
We appreciate your feedback on our website and communication regarding shipment tracking.
Average
Based on 6,717 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Folks Told, with an average rating of 3.0 out of 5.
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Christy H.
Product fine but your website/communication is bad…tracking shipments is very difficult!
Reply from Overstock.comSep 18, 2026
We appreciate your feedback on our website and communication regarding shipment tracking.
Jen
My chairs came really fast and in perfect condition. But they came one at a time without any tracking for the second one. When I clicked on my original tracking link, it said one delivered and that I had no orders. I had to call customer service (on hold for almost 30 minutes until I got a real person on the line to give me tracking info and let me know when my second chair would arrive. Other than that, the actual product was great
Reply from Overstock.comSep 18, 2026
We appreciate you sharing your experience with us. We are pleased to know that your chairs arrived quickly and in excellent condition. Your feedback is invaluable as we work to improve our services.
Angie
Fast shipping.
Reply from Overstock.comSep 18, 2026
We're so glad to hear you appreciated our prompt shipping! Thank you for your wonderful feedback.
Marvin S.
My experience with this shipment from order to delivery was great! The box was a little bit ripped and busted open, but the shelf was intact in undamaged because it was packaged properly internally. The instruction manual was clear and concise and easy to read, all parts were accounted for with one extra for each component was included with a screwdriver. The price for the shelf was reasonable and affordable. After installation and attaching it to the wall would be included wall security hook loop, the only drawback is when you go to take a shoe from the shelf the shelf drawers themselves will slide out toward you, because there is no grippers on the shelf melts to prevent that from happening. But other than that, the shelf is a good product.
Reply from Overstock.comSep 18, 2026
We are so happy to hear that your overall experience, from order to delivery, was great and that the shelf arrived intact despite the box's condition! Thank you for your review!
Zozo
Lots of lighting to choose from. Decent prices. Fast shipping. BUT, very deceptive website regarding whether item qualifies for the discount code. Says it does on the shopping page, but when you go to check out, no discount!
Reply from Overstock.comSep 18, 2026
We appreciate your feedback regarding our lighting selection, pricing, and shipping.
Blue D.
Quality of nightstands was lower than expected. One of the screws for the drawer handle was too short and wouldn’t work so had to buy a replacement. Delivery was on time and packaging was done well.
Reply from Overstock.comSep 18, 2026
We appreciate you taking the time to share your feedback. If you need any further assistance, please reach out to us at [email protected].
Sandra S.
I received my two separate panels. The. Curtains are nice. However, one panel was hemmed different than the other so we had to position the rod a certain way to try nd hide it. I was disappointed as these were $50 a panel.
Reply from Overstock.comSep 18, 2026
We appreciate you bringing this to our attention. If you need any further assistance, please reach out to us at [email protected].
Brenda W.
Easy to navigate and order
Reply from Overstock.comSep 18, 2026
We're so glad to hear that you found our navigation easy and your ordering experience smooth. We truly appreciate your positive feedback!