Excellent
Based on 10,527 reviews
Oxygen Concentrator Store4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 702 reviews with 4 stars · Clear filters
Rosa, D.
friendly and knowledgeable .
Reply from Oxygen Concentrator StoreAug 6, 2024
Thank you for the feedback, Deborah! We’re glad to hear that you found our team friendly and knowledgeable. If you need any more assistance or have further questions, feel free to reach out.
Cromer, V.
There was a mix up with the shipment but the rep was very responsive and quick to resolve the problem.
Reply from Oxygen Concentrator StoreAug 6, 2024
Thanks for sharing your experience, Virginia. We're glad to hear our team was able to quickly resolve the shipment mix-up. If you need any further assistance, feel free to reach out!
Susan S.
My experience was great and easy, that is, after I sent back the discontinued, refurbished SimplyGo portable concentrator. I'd had my fill of Phillips products. I got to send it back for refund but needed another to travel for sleeping, so I researched and came up with the same one my man in sales offered. This one is perfect and even smaller and lighter. Aziz Kamal is fantastic in that he is honest, personable yet professional in that he always answered my petty questions and made a suggestion or two but left it up to me. I appreciated his advice. I've been using the O2 Concentrator Store for a few years now, this being my third portable oxygen concentrator, and I've been quite satisfied and would recommend the company to anyone.
Reply from Oxygen Concentrator StoreAug 6, 2024
Thank you for sharing your experience, Susan! We’re glad to hear that Aziz Kamal provided fantastic service and that you’re satisfied with your new portable oxygen concentrator. We noticed you rated us 4 stars. If you have any specific feedback or if there's anything we can do to improve your experience, please let us know. We’re always looking to enhance our service and would love to hear more about how we can make things even better for you.
Bettina Z.
Replacement car adapter for my Caire portable was way under sized compared to original, doesn't keep up while using/driving like the original, and continually pops out of power port in my car. I called and reported this on Monday and they shipped me a new factory original charger, and all is well. Thanks for correcting my issue promptly and courteously.
Reply from Oxygen Concentrator StoreAug 6, 2024
Thank you for letting us know, Bettina. We're glad to hear that the issue was resolved quickly and to your satisfaction. If you need any further assistance or have more questions, just reach out!
Jennifer P.
The website had useful information. The rep. I spoke with on the phone was very helpful. He obtained a cut the Rx and promptly mailed the concentrator. It worked right out of the box. Thank you
Reply from Oxygen Concentrator StoreAug 6, 2024
Thanks for sharing, Jennifer! We're glad to hear that our website information and phone support helped, and that your concentrator worked perfectly out of the box. If you need anything else, we're here to help!
Tom H.
The service on repairing my concentrator was quick. Howerver no help at all on me getting a rental while mine was out for repair. I was dissapointed in this aspect. The machine worked flawless when i got it back from being repaired. This was good. The person i spoke to just said they reccomend for me to have a rental while mine was being repaired. ( common sense) but gave no suggestions or advice on hiw i could secure a rental. I was a bit panicked.
Reply from Oxygen Concentrator StoreJul 23, 2024
Thank you for your feedback, Tom. We're glad to hear that the repair service on your concentrator was quick and that it is working flawlessly now. We apologize for the lack of assistance in securing a rental while your unit was being repaired. Unfortunately, we don't rent portable oxygen concentrators ourselves and typically advise customers to rent one locally. We understand your frustration and will work on providing better guidance in the future. If you need any further assistance, feel free to reach out.
Marie
Everything was great, til the end. Am I supposed to get a receipt? But that was the only thing that was wrong, I'm so glad to finally have a light Inogen, it's wonderful! I carry it with ease! Thank you Mez!!! You were awesome! Marie
Reply from Oxygen Concentrator StoreJul 23, 2024
Thank you for your feedback, Marie! We're glad to hear that you're happy with your new Inogen and that Mez provided awesome service. You should have received a receipt for your purchase. Mez has been notified to resend the receipt, and we'll make sure you get it promptly. If you need any further assistance, feel free to reach out.
Suzie C.
Mr Lowe, ty took awhile but it’s 2024 , nothing easy, but in the end all is well, thanks so much, God bless always Susan Conte
Reply from Oxygen Concentrator StoreJul 23, 2024
Thank you for your feedback, Susan! We're glad to hear that everything worked out in the end. If you need any further assistance, feel free to reach out.
