Excellent
Based on 10,527 reviews
Oxygen Concentrator Store4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 702 reviews with 4 stars · Clear filters
June W. M.
It was not clear to me from the directions in the booklet how to do the initial battery charge.
Reply from Oxygen Concentrator StoreJun 3, 2022
Hello June, thank you for the feedback. We believe in providing 100% customer satisfaction. We'd be happy to speak with you at (877) 303-9289, no matter how the concern is.
Robertson, F.
The agent I dealt with was excellent and the product is very good. The reason I didn't give it a 5 star rating was that I bought the Eclipse 5 without it being pointed out that the battery life table given is good only if your breath rate is 12 breaths per minute (BPM). The average persons breath rate is 12-20 BPM. I have a lung problem and breath closer to 20-24 BPM, so the battery life for me is only about half of what the table says: at a pulse rate setting of 8, the factory table says the battery life should be 2 hours, but I am only getting about 1 hour.
Reply from Oxygen Concentrator StoreJun 1, 2022
Thanks for your valuable feedback, Forrest. Please let us know if there's anything else we can do.
Dianne
Quick service, I ordered concentrator on Sunday and received it on Thursday. Have been using it every night since I received it. I only wish I had discussed used concentrators with the salesman, Brett, that I spoke with. But I am happy with what I received.
Reply from Oxygen Concentrator StoreJun 1, 2022
Hi Dianne, thanks for the valuable positive review. We strive to provide the best customer experience and would like to know more about how we missed the 5-star performance. Please let us know if we can do anything else.
Haven, L.
Hoped that a few accessories would have been thrown in with the concentrator, i.e water bottle, tube connecting the water bottle to the unit etc. so they wouldn't have to be ordered separately. Other than that, it was a good experience. Laura
Reply from Oxygen Concentrator StoreJun 1, 2022
Thanks for your valuable feedback, Laura. Please let us know if we can do anything else.
Machala, R.
When I ordered a new portable oxygen concentrator on a Wednesday, the sales rep told me that I would have it in 2 days. When I questioned the statement, he said it only 2 days to ship from Colorado to Illinois. On the following Friday evening, 2 days, I received a notice that the concentrator was shipped that day. I received the shipment on the following Wednesday, 7 days, not 2 or 3 days, after I placed the order. My complaint is why tell me two days when he could have told me 5 to 7 days?
Reply from Oxygen Concentrator StoreJun 3, 2022
Thanks for your feedback, Richard.
Baker, J.
Everything ok, ups driver delivered my package to the wrong address, and so I didn't get it when he marked it as delivered. Addresses are in plain sight.
Reply from Oxygen Concentrator StoreJun 3, 2022
Hi Jill, thanks for taking the time to review us. We constantly work with our shipping partner to provide exceptional customer service. I'm sorry that it didn't meet your expectations. I'll share the information with the shipping team to prevent this situation in the future.
Swan, R.
The concentrator that I got from the concentrator store has been working very well for all of my needs thank you very much.
Reply from Oxygen Concentrator StoreJun 3, 2022
Hi Robert, thanks for the valuable positive review. We strive to provide the best customer experience and would like to know more about how we missed the 5-star performance. Please let us know if we can do anything else.
Robert K.
I Did not receive an OXY-METER THAT I PAID FOR.. ALSO WAITING FOR THE FIGURES ON THE ONE I SENT BACK TO SELL TO YOU. I KNOW IT TAKES TIME SO I WAIT THANKS BOB KRATZ
Reply from Oxygen Concentrator StoreMay 11, 2022
Hello Robert, thanks for taking the time to inform us about the issue. I'm sorry that you didn’t receive the complete order. We strive to provide an effortless customer experience and would take this opportunity to investigate the issue further. I've passed on your feedback to the customer service team. They'll contact you and if you want to call, you may reach us at (877) 303-9289.
