Excellent
Based on 661 reviews
Pack Up + Go4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.
Pack Up + Go (packupgo.com) has 661 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 552 reviews with 5 stars · Clear filters
Rosanna
It was a great experience. Wonderful accomodations, great restaurants, fun experiences.
Reply from Pack Up + GoMar 5, 2026
10/10! We love to hear it! Are trip planners do their best to make sure your expectations are met, utilizing your survey responses to make sure your itinerary is tailored specifically to your specific likes! It sounds like she hit the ball out of the park with your trip! :)
Debbie
The restaurants and activities that were planned were great! We really enjoyed everything! It was too bad it was raining and cold. We would have loved to walk around Richmond more.
Reply from Pack Up + GoFeb 20, 2026
We're so glad you had such a great time on your trip with us :) Now if we could only control the weather! Ugh! While the weather didn't cooperate, we're glad that you still had an amazing time with your activities + curated restaurants. It's always nice to travel around a new city like a local + we couldn't be happier to provide that for you. Next trip how about sunshine? :)
Ginny
This was our 3rd Pack up Go trip, the first time doing a road trip. As always, the accommodations were fantastic. The daily activities were fun and the restaurant selections were wonderful. The only negative comment is actually on us. We should have noted in the pre-planning that we did not want to go someplace in our home state. We have been to Savannah lots but we still had a wonderful time. I am a Type A and usually plan our trips to the nth degree. It is fun to do a Pack Up Go trip and go where they take us. Just showing up and not having to plan is actually a lot of fun!
Reply from Pack Up + GoFeb 19, 2026
We love to hear it! A repeat traveler is a happy traveler! Traveling should be FUN + instead of stressing over plans you should be focused on making memories. That's where we come in! We're so glad to hear that you enjoyed your 3rd trip with us. So the real question now is...where to next?!
Jason
My wife and I had a fantastic time on our trip. We used Pack Up + Go to plan our honeymoon and it was the best decision we could have made! We were sent to Austin Texas, which was a pleasant surprise - we loved it there! Being in the middle of downtown and getting to walk everywhere was one of the things we kept commenting on while there. The ease of access to restaurants/bars and being able to walk along the Colorado River and "Lady Bird Lake" (still don't know why it's called a lake when it's the river) for some beautiful nature was the best of both worlds. We did a lot while there and had a blast, we can't wait to go back and visit. It's safe to say that we will use Pack Up + Go again for another city adventure!
Christy
We had so much fun the food the art and our guide for our food experience was awesome the tower was amazing I would definitely to it again thank you
Reply from Pack Up + GoJan 7, 2026
Love hearing this! We can't wait to help book your next adventure ✈️
Erin
We had so much fun and were surprised by all the detail put into the planning. Made our lives easier and able to relax and have fun!
Reply from Pack Up + GoJan 6, 2026
We're so glad to hear you were able to kick back relax + have some fun on your Pack Up + Go trip! Thank you for trusting us with the planning!
Natasha R.
The trip exceeded our expectations. The staff was easily accessible even on a holiday weekend . The recommendations were great and the preplanned things we did were awesome. The trip was balanced not too fancy not to casual . We had experiences built in , good food and left with amazing memories and discussions on when to rebook for another !
Reply from Pack Up + GoJan 6, 2026
This review has us smiling! Our traveler support specialists are always available to help + we're glad you experienced that with ease. We always try to give the best balance of everything for your trip + happy to hear we succeeded!
Ann
My girlfriends and I would hands down do this again! PU+G listened to everything we inputted in the online form, we called multiple times and spoke with someone who actually worked for the company and they were always cheerful and helpful - and at all hours of the day. We loved not finding out until the airport and the activities they planned were perfect. While they made reservations for dinner most nights, we were only tied to one of them because of the gift card; and the restaurants they picked out were awesome. If you can handle the element of surprise and allowing someone else to plan it - THIS IS A GREAT EXPERIENCE.
Reply from Pack Up + GoDec 27, 2025
We love hearing this! Thank you for trusting us with your girls’ getaway! Can't wait to do it again sometime 🌟✈️
