Pagani DesignReviews of pagani.design

E' da più di un mese che ho ordinato un orologio e non mi viene consegnato nonostante l'importo sia stato già prelevato dalla mia carta. Ho scritto più volte all'indirizzo supporto clienti di Paganidesignstore e direttamente sulla chat presente sul sito ma dopo una prima risposta non mi rispondono più. A questo punto dubito fortemente di ricevere mai né il prodotto né il rimborso Il 31.01.2024 ho ricevuto il rimborso, anche se non si è capito perchè non hanno risposto alle numerose mail di richiesta spiegazioni e, come ha scritto l'altro utente su trustpilot, non hanno mai inviato l'orologio inviato.

Placed an order on paganidesignstore.com without checking trustpilot first (I was stupid, I know) and paid extra for express shipping. On the platform it says it has been shipped 7 days ago, but provided no tracking number or carrier. It should have definitely arrived until today. I contacted them asking for a tracking number and carrier, then got a reply from a chat bot probably, who said I will receive it in few days. After a second mail, no reply. Absolutely avoid these scammers!

The below reply is the exact type of response is exactly what I get from their support from the main website that is registered to this trust pilot account, even the same e-mail address. So don't pretend I bought it from a dealer like AliExpress, I bought it directly at the source the email address replying to these emails also replied to my order. Things he has said: shipment is on the way, we already shipped it, oh we lost it, we will send you a new one. Then they said they shipped a new one but never gave me a track and trace. Then when asking for it they suddenly send me an email my order was canceled and would be refunded, this is months and months ago, they stopped replying to my emails and never send me a single working track and trace, never send me a watch and never refunded me. They stopped replying months ago. I ordered 07/08/2023 and today is 22/03/2024. My order number was 10701051, paid €103,50euro and they just keep sending lengthy responses like this with no proof or track and trace or actual refund, they just keep saying they will do it. I would advise everyone who has gone through this to make a claim with their local police and save their e-mails and replies like this with the same e-mail address pretending they are a different company. I bought the watch at this exact company registered to this exact trust pilot account and the exact same email address that replies to these reviews replied to my questions about shipping saying they already shipped it/forgot/lost it/send it again/lost it again/ canceled order/refunded but didn't do any of those things or send a working track&trace, nothing just a heap of words while keeping my money.

Absolute garbage! After watching reviews on YouTube for pagani's I decided to order one off aliexpres. I thought the specs for the price were too good to be true and they were. When it arrived I removed it from its packaging and went to undo the clasp which immediately broke and cut my finger. The braclet was definitely the worst part as it was unusuable and only fit for the bin. It broke in 2 place's at the clasp and had sharp edges. Also if you run your finger across the crystal onto the ceramic bezzle insert that also felt very sharp. After finding out it would cost me more to return it to China than what I payed for it. I decided I would keep it and store it safely in the kitchen bin. Avoid!

Al snel lieten 2 stukjes los aan de binnenkant waardoor die nu los in de wijzerplaat rondgaan.

Complete rip off. They say there watches are waterproof but they are not. My watch had water ingress after a one minute swim. And they give me no refund because they say that there 100m waterproof watch is not made for swimming. Warning Warning rip off company.

Paganidesign.cn DO NOT USE THIS RETAILER MY WATCH IS NOT WORKING AND THEY HAVE DONE NOTHING TO HELP, NOW THEY ARE IGNORING MY EMAILS SCAM ARTISTS! AVOID

Nous avons acheté en ligne sur PAGANI Luxury et il est impossible de les contacter suite à un problème avec le bracelet ...l'adresse mail qu'ils donnent ne fonctionne pas et il n'y a aucun autre moyen de les contacter !!! donc si quelqu'un de chez eux me lit merci de me dire comment vous contacter et quel SAV proposez-vous ???