Poor
Based on 7 reviews
Pampered Pets2.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pampered Pets, we're more than just a pet care service – we're a family dedicated to the happiness and well-being of your furry companions. With years of experience and a passion for animals, our team of experts provides top-notch toys, attire, and accessories tailored to meet the unique needs of each pet.At Pampered Pets, we understand that your pets aren't just animals – they're beloved members of your family. That's why we treat them with the same care and attention we would our own. Join our community of pet lovers today and experience the difference that pampered care can make!"Pampered Pets - your one-stop pet supply shop.At Pampered Pets, we offer a range of items and supplies to ensure your pets' well-being and satisfaction, including pet apparel, essentials, and toys.
Pampered Pets (pampered-pets.shop) has 7 customer reviews on Folks Told, with an average rating of 2.4 out of 5.
7 approved reviews, newest moderated first
Tess O.
Have attempted to contact customer service about order made last month. They just send an automatic reply saying they’d get back to you in 3 days and never do. Really disappointed in the service and would like a refund. Do not buy from this company
Liz
I’m with these past reviews. Made an order then immediately regretted it and asked to cancel. Days later they said no. It arrived, doesn’t look as pictured, and is def not worth the money..
CJ
Great items. My pet loves his stroller
Susan C.
Sent me wrong product and was told they were going to ship out the correct one right away. It has almost been a month and nothing yet. I can no longer connect the company and I never received a refund.
Reply from Pampered PetsOct 22, 2024
Hello Susan, that info is incorrect. We did let you keep the product and also sent a full refund on September 24th.
Dot D.
Slow slow slow no communication no updates.you know you run a business right.Customer satisfaction or communication would be acceptable but purchase here and it's good luck . I had to chase to get an update .I did get sent a voucher for future purchases which I will not spend. I try to buy from an Australian store more expensive but support for business.Your business is not good your business is your customers. I will not buy from here again.
Reply from Pampered PetsOct 22, 2024
We are sorry that you had a bad experience with us. We try to keep customers first.
Spec O.
Poor tracking system, took forever to get here.
Reply from Pampered PetsSep 30, 2024
Hello Spec; We are sorry to hear that your order was not delivered. It shows delivered on our side on Saturday the 28th. However we will be happy to reimburse you your payment or send another item if you’re willing to contact us directly. We are not a scam and we put the customer first. We look forward to hearing from you soon. -Support @ Pampered Pets
NGL S.
Quality pet items!
Reply from Pampered PetsJun 27, 2024
Thank you for your review!
