Excellent
Based on 5,060 reviews
Parentgiving4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 247 reviews with 1 star · Clear filters
Virginia B.
I cannot return a pair of pants I ordered for my disabled daughter because she tried them on. I never heard of such a thing. She was unable to maneuver the zippers. Needless to say o won’t be ordering anything from this company.
Reply from ParentgivingSep 11, 2023
As you have been advised - Joe and Bella are now prepared to accept returns, and we will send you the information required for the return.
Rebecca H.
I never received an email that the order was coming. It didn’t need it yet.
Karen C.
I did not receive my item!
Reply from ParentgivingSep 8, 2023
Unlike regular orders which ship via FedEx or UPS, sample orders ship directly from manufacturers via regular USPS mail, and can take up to 15 days to arrive. You will receive your order next week.
Dorothy W.
I never received item.
Reply from ParentgivingSep 8, 2023
Unlike regular orders, which ship via FedEx or UPS, samples are sent directly from manufacturers, and can take up to 15 days to arrive.
SB
If you need your items anytime soon, don’t order from this company.
Reply from ParentgivingSep 1, 2023
You ordered a sample of a product, and unlike regular orders which are shipped via FedEx or UPS, and deliver within a few days, samples come directly from manufacturers, who send them at their volition via USPS regular mail, and samples may sometimes take two to three weeks to be delivered.
Kathleen P.
Delivered to wrong address. Seller said no refund if shipper made mistake. Connected shipper with tech difficulties. Delivered to wrong address on 8-19 and still no package as of today 8-30. So, no package, but seller has my money. I will never order from them again and will be a negative review. Today, the shipper came to our door and admitted my package was delivered to the wrong address. He compared our door picture differences. He said he would try to retrieve it from the wrong address. He left, then returned saying the other place did not answer so he left a note and would be back tomorrow. At least the shipper never implied I was lying as the seller’s response did. Just infuriating.
Reply from ParentgivingAug 29, 2023
The vendor warehouse maintains that the product was correctly delivered, and when carriers have evidenced the delivery of an order, it cannot be replaced if it is subsequently stolen or otherwise found to be missing. The warehouse can only be guided by what it is informed by the carrier. It is the carrier's responsibility to mitigate issues of their making, which they appear to be doing in this instance.
Nancy C.
I have not received the product as of Aug. 27.
Reply from ParentgivingAug 28, 2023
The customer has not advised Parentgiving that the order was not delivered. Here is the tracking for the delivery: https://www.fedex.com/fedextrack/?trknbr=665020421542&trkqual=12026~665020421542~FDEG
Debra G.
Your company stopped service because they called my house toxic My house is my house is immaculate My housekeeper comes twice a week and she tàkes care of àll of my dirty diàpers without complete they knew that I was inçoñtanent when they took on my case
Reply from ParentgivingAug 24, 2023
This is an erroneous review. We are a product retailer and do not provide services within homes.
