Excellent
Based on 5,060 reviews
Parentgiving4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 201 reviews with 3 stars · Clear filters
Jill
Only half of my Autoship order has been received. One box delivered on April 4 but still waiting for other half of shipment.
Reply from ParentgivingApr 13, 2022
This review pertains to order 682017 of March 22, which you have received in its entirety. Regarding your order from April 1, as was explained to you, this has been delayed in delivery by FedEx, and an expedited overnight reshipment has been arranged.
Roger
I'M TRYING TO LEAVE A REVIEW AND TRYING TO DO THIS FOR PROBABLY MORE TIME THAT I CAN THINK OF MORE ADVENTUROUS TODAY THAT'S WHY I'VE ONLY GETTING THREE STARS I FOUND BULK ITEMS TO ORDER FOR LESS THAN $1.50 A DAY BUT I'M BEING CHARGED MORE FOR PACKETS OF 20 OR 40 BECAUSE I CAN'T FIGURE OUT
Reply from ParentgivingApr 8, 2022
Please contact our Customer Service Team at 888-746-2107 - they will be happy to assist you in locating the best value products for your needs, and help you place an order.
dale
Pads are lacking in adequate stick so they slip down or fold over and make a mess. I will not be ordering them again. Even the ultimate nighttime pull-ups do not hold liquids like they used to so I have been inserting the pads that do not stick properly for extra protection. This creates a lot of extra bulk and because the pads old over, they do not do the job. I will be trying other products and hope for greater protection.
Reply from ParentgivingMar 16, 2022
We will be sending you some complimentary products to try. Please do not use bladder control pads within incontinence underwear, since it will impede the effectiveness of the underwear. If you want extra absorption within a product, a booster pad is what you need. You ill be receiving this, too.
mary
Usualy,I rate you as 5 in both categories. This time, I needed extra overnight underwear, to be shipped at once. However your clerks decided to send the extras with the scheduled monthly shipment a week later, requiring me to obtain a ride to a pharmacy to buy enough of any available brand to last until the regular shipment a week later. Otherwise, your services and products were 5 as usual.
Reply from ParentgivingMar 13, 2022
You placed the additional order after the cut off shipping deadline on February 25, and it shipped on the 26th. Your regular subscription shipped on its usual monthly schedule - in this instance March 4.
Ronald
After extended conversation with a representative, I was lead to believe I had a returnable chair. I guess I missed something. I have not been able to be in touch..
Reply from ParentgivingMar 1, 2022
Ronald, I'm sorry you did not see our return policy on the website: Golden Technology Return Policy for Lift Chairs - Lift chairs are not returnable unless defective. This item is considered medical equipment and for hygienic reasons cannot be returned unless defective. Again, we are sorry not to be able to accommodate your request.
Jeff C.
I usually order 4 packages but this last time, only 1 package was shipped Not sure why,but now I have to order more. Did I mess up? How can I make my order the same every time?
Reply from ParentgivingFeb 23, 2022
Please call our customer service team at 888.746.2107 Mon-Thurs 9 AM-8 PM Fri – 9 AM-5 PM. They will be happy to check your order for you, and assist in ensuring that it is fulfilled correctly.
Cornell
Just sort of ok for bowel incontinence. They do not pull up far enough in rear and allows over the top leakage. See Northshore Go Supreme for much better design. Yours are better than nothing Hugh.
Reply from ParentgivingFeb 21, 2022
We are sorry that you have not found this product suitable for your needs, since feedback so far is showing it to be efficacious and comfortable. Please contact our customer service team at 888-746-2107 to discuss alternatives.
Barry G.
Your products seem to be fine... your labeling could improve, as I purchased 4 bottles of the wrong product (returned) and bought the correct one.
Reply from ParentgivingFeb 15, 2022
I checked our records and I only have one order for you placed on February 1st for 1 bottle of the Remedy 4-in-1 Antimicrobial Cleanser by Medline not 4. The order was delivered on February 2nd and I do not see that a return was ever requested. We are an internet retailer not the manufacturer of the product. If you need any further assistance, please let us know.
