Parentgiving Reviews | Read Customer Reviews of parentgiving.com

Parentgiving Reviews | Read Customer Reviews of parentgiving.com

Parentgiving reviews

Showing 247 reviews with 1 star · Clear filters

JC
Jun 25, 2020
The box for the Depends was enormous
The box for the Depends was enormous. It was actually a box inside of another box with a great deal of stuffing between the boxes. How much padding is needed to protect a box of Depends? I will switch to purchasing locally or finding a company that cares about not being wasteful with their shipping methods.
Reply from ParentgivingJun 26, 2020
I understand your concerns. I have forwarded your comments to the distribution managers for review. We appreciate your feedback. I apologize for any inconvenience this caused you.
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N/A
Jun 23, 2020
MAKE DARN SURE YOU (Parentgiving Employees) ORDER THE RIGHT PRODUCT FOR THE CUSTOMER!!
Several serious mistakes recently due to a Parentgiving employee ordering the wrong BRIEF products were EXTREMELY upsetting to me, costing me much time and mega-STRESS because I had NO PRODUCT and had to WAIT an unnecessarily long time to get the problem FIXED/DELIVERED. When Parentgiving has screwed up by an employee erroneously ordering wrong products that have previously been repetitively ordered successfully, it is INEXCUSABLE not to VOLUNTARILY make sure that the customer's CORRECT replacement order is shipped NEXT DAY AIR/MAIL at PARENTGIVING'S EXPENSE!!! This was NOT DONE for this fairly long-term customer and was VERY CHEAP on the part of Parentgiving management!! GROSSLY DISAPPOINTING!!!! This carelessness of a Parentgiving-employee's wrong ordering had better NOT HAPPEN AGAIN!!
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Frank
Jun 12, 2020
Damaged package
I ordered a walker for tall men. When it arrived, box looked like it had been opened and re sealed. Box was damaged. I was very upset.
Reply from ParentgivingJun 12, 2020
Frank, I'm sorry the shipping carton was damaged on your Nitro Rollator. Was the rollator in good shape? Please let us know; we want you to be pleased with your purchase.
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Betty
Jun 8, 2020
Disappointed
I purchased an item that I returned unused in the original packaging. The promised refund has yet to appear. This is not an honorable company and I am deeply disappointed.
Reply from ParentgivingJun 9, 2020
Betty, I'm sorry the refund for your returned toilet safety rail took a little longer than normal. But you have been refunded now and should have already received an email stating that it was processed. I hope if you have any further concerns you will contact us directly for help. Thank you.
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PATRICIA A.
May 25, 2020
You sent the wrong pad size
You sent the wrong pad size - i needed a 7 and you sent me a 4. I need to put on 2.
Reply from ParentgivingMay 26, 2020
Thank you for taking the time to send a review. We are very sorry if the wrong pad was received. I have reviewed order 506090 for the Samples and the Molicare. I was unable to locate pads in size 7 or 4, please contact us at you earliest convenience, we will be happy to verify the correct item and send the correct product. Please feel free to contact Customer Service at 1.888.746.2107 with questions or concerns. We sincerely appreciate your business and want to make every part of your experience with us as pleasant and satisfactory as possible. Our hours of Operation are Mon – Thurs 9-7pm & Fri 9-5pm (Est). We will be happy to assist you.
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Christopher C.
May 15, 2020
WAY TOO MANY.
WAY TOO MANY AFTER PURCHASE E-MAILS 1 PER WEEK WOULD BE OK, BUT 3 A DAY? NOW I UNSUBSCRIBE
Reply from ParentgivingMay 18, 2020
Good Afternoon, thank you for submitting a review. In reference to email preferences we offer a couple of options for receiving email promotions - take it slow once a week, - once a month, or - others, I would still like to receive (Ex: Product reviews,Re-order reminder etc) we apologize you received too many emails. Your email address has been unsubscribed.
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Robert
May 15, 2020
Worst customer service ever.
Worst customer service ever.
Reply from ParentgivingMay 15, 2020
Mr. Cochran, I'm so sorry you did not have a good experience with Parentgiving. Can you be more specific regarding your experience? We want to be sure everyone has a positive experience with us. We look forward to hearing from you and addressing the issue. Thank you
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linda
May 15, 2020
I ordered Depends for men
I ordered Depends for men. The item that was delivered was not correct. I think it is meant for women. I had to reorder from Amazon. Obviously I lost a lot of money. I'm sorry I used this service.
Reply from ParentgivingMay 15, 2020
Linda, We are very sorry you received an incorrect product. We would always want to be made aware of a mis-shipment to rectify it. Please contact Parentgiving at 888-746-2107 and we will pick up the incorrect item and ship the correct one to you. We look forward to hearing from you and correcting this problem.
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