Excellent
Based on 5,060 reviews
Parentgiving4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 378 reviews with 4 stars · Clear filters
Christine
Ran out of my Mom's formula on a Wednesday and placed the order hoping it would be delivered Friday but it didn't get delivered until Monday with UPS. Very tough lesson learned about delivery.
Margaret P.
Good product.
Walter
Work's fine, didn't realize how much it helps..good quality.!
AMN
Quick shipping! Price was good too.
Kay
All interaction very good, except once when one lady was rather short w me on the phone. I was really put off by her abrupt manner. Product support and very quick shipping have been otherwise superior, thus my surprise at being spoken to rather curtly!
Reply from ParentgivingApr 30, 2019
Thank you for being a loyal Parentgiving.com customer. We sincerely appreciate your business and apologize for the unacceptable experience you had with one of our Customer Care agents. This is not the level of service our customers deserve and expect. The agent will be held accountable and I can assure you lapses in service this like this will not happen again. I have credited your Rewards Points account with 500 points, a dollar value of $5.00, that you can redeem on a future order. Thank you again for being a returning customer. We will work hard to earn back your comfort and trust in our service! Nicky, Customer Care Manager - Parentgiving.com
Dianne
Good product I got the overnight kind worked out very well, no leaks and lasted Thur the night with no problem. Would recommend and buy again.
Stan
I would give you five stars but your pop up ads are most irritating an not needed for regular customers. Those alone are reason enough not to recommend you.
Reply from ParentgivingMay 16, 2019
. We apologize for the pop ups and are very sorry we don’t have control over when the Pop up ads / advertisements show up in a new browser window. In order to delete the pop ups, when the ad appears across the top of the screen, there is a small blue triangle in the upper right hand corner. Cclick on it and then follow the prompts for the option you want: temporarily disable, permanently disable, other opt out platforms. We sincerely apologize for the inconvenience.
Carol
They do well. sometimes yhe ad does not have a way of buying what they aare sellig.
