Excellent
Based on 5,060 reviews
Parentgiving4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 201 reviews with 3 stars · Clear filters
LB
Too many text messages!!! So many similar products, which is good, but not enough comparative information. The best thing I can say is they offer SAMPLE size packages ... but you can only order two.
Reply from ParentgivingOct 17, 2023
Thank you for your feedback. Please contact us at 888-746-2107 for any questions, we are here to help. We will remove you from receiving so many texts.
T P.
Good product, comfortable and breathable, but still having leakage issues.
Reply from ParentgivingOct 17, 2023
Thank you for your feedback. We would suggest trying the Dry Direct Ultimate Protective Underwear as it holds 1 cup more than the Super Overnight. We also have Booster Pads which can help prevent leaking. Call us at 888-746-2107 with questions. We are happy to help.
Kiki
Çoverage was loose and I leaked on Dr visit.
Reply from ParentgivingOct 13, 2023
Thank you for your comment. We are sorry to hear you leaked. Perhaps you need a smaller size or a different product? If you have any questions or need recommendations, please contact our customer service department at 888-746-2107
Goldfish
The person who took my last order was courteous and helpful but she seemed very disorganized. It took her 15 minutes to complete my request. However, on June 29, one of your other reps, when I talked with her over the phone, was opinionated and argumentative about an experience I had with Dry Direct underwear.
Reply from ParentgivingOct 5, 2023
The June order was an auto-generated subscription, and there is no indication that you spoke to anyone. However, we will be looking into the issues you raised. Thank you for bringing them to our attention.
Cora T.
Nice customer service. Diapers don't absorb as advertised
Reply from ParentgivingOct 3, 2023
Thank you for your comment. Please look into the Dry Direct Ultimate Protective Underwear which is more absorbent than what you ordered. We would recommend ordering a sample. You may call us at 888-746-2107.
Therese S.
I did not read the return policy before I ordered the products. Now I realize that I cannot return never used/brand new products because the value is not enough and it's beyond the 30 day timeframe. I would not have ordered one of couple different sizes if I would have known. I've found another source with the same products for less money and will not have to pay shipping.
Larry
Good product but way too expensive. Depends are very similar at less than half the price.
Francis C.
A little bit slow on delivery, should have been here last week.
Reply from ParentgivingOct 1, 2023
Unlike regular orders sent via FedEx, samples are sent vi regular USPS mail, directly from manufacturers, and can take extended periods to arrive.
