Average
Based on 86 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are conveniently located just a few miles from the Fort Lauderdale/Hollywood Int. Airport & Port Everglades. You can leave your car in our parking lot and we will transport you and your family or group to the port in our free shuttle service. When you return, we will be ready to pick you up and bring you safely back to our location. All this for just $6.50 at day! Park by the Ports, do not worry about parking if you are planning a cruise. At Park by the Ports we understand your concern and we are here to help. We can take you to the port in just minutes. We are just a couple of miles away and we can help you save money that would be better spent on your vacation.
Park By The Ports (parkbytheports.com) has 86 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Showing 12 reviews with 4 stars · Clear filters
donricardorealty
Good price, prompt, courteous service. The office needs a little TLC and chairs for customers to sit down.
Reply from Park By The PortsAug 6, 2015
Since you first made this comment we have switched the office around & it looks much nicer. Also, there is a couch and 5 chairs to sit. Thank you! -Kevin
Suzette
The buses run every 20 or so minutes and the drivers are pleasant and friendly. I returned much later than I had anticipated but when I called, they were there to pick me and my family up right on time.
Reply from Park By The PortsJun 8, 2015
Awesome to hear Suzette. See you next time! -Kevin A.
Swamp B.
Check in, check out was fast. Pick up at the airport was quick and easy.
Reply from Park By The PortsMay 27, 2015
Awesome to hear! Thanks John!!
Stephanie
Was accommodated at the last minute and excellent, fast transportation to the cruise terminal. Pickup three weeks later at Fort Lauderdale Airport was about a 20 minute wait for their van. My only complaint was that when I asked the driver to wipe off the numbers they "painted" on the front and rear windows of my car, he was annoyed and told me I should do it myself at a gas station. I had actually fallen on my trip and had unbandaged open scrapes on my hands, so to expose my hands to 'gas station water' to have to clean off something they had put on my car was unacceptable -- and I had already tipped him. I insisted he do it (he was the only person there at 8 PM (office was locked up) and he was not making another run to the airport at the time, so no real excuse for his attitude. I would use them again, though, although my personal preference is self-park rather than valet. Also, they are not open 24/7 (this may have changed since I was there), so if your plane arrives late, you will have to stay at a hotel overnight before you can retrieve your car. The facility appears to be used for many things, with lots of buses and vans all over the place. The appearance is a concern, because you can't help but wonder if your car will be jockeyed around and dented, but mine was OK.
Reply from Park By The PortsMay 17, 2015
Hi Stephanie, Would you be able to identify the driver by name or what he looked like? I would definitely like to speak with him. He should have wiped off the numbers with no problem or attitude. I apologize on his behalf. Also, if someone arrives late they will be able to retrieve their car at any time. They will NOT have to stay at a hotel nor make any other arrangements because they will be able to retrieve the car. We take pride on how we handle our client's vehicles. No car will ever be "jockeyed around." We are professionals here at Park By The Ports. Thank you not only for taking the time out to write a thorough review, but also your honesty and constructive criticism. We take all of our client's feedback seriously. -Kevin
