PartshncReviews of partshnc.com

Reply from PartshncJun 10, 2026

Thank you for your feedback and for giving us the opportunity to assist you. We sincerely apologize for the inconvenience. At the time your order was placed, there was only one unit available in inventory. Unfortunately, another order was completed just before yours, which caused the item to become unavailable and your order to be placed on backorder. Upon your request, we promptly canceled the order. We truly value your support and hope you'll consider shopping with us again in the future.

Reply from PartshncJun 14, 2026

We are truly sorry for the frustration this situation has caused you, and we appreciate you bringing it to our attention. We have reviewed your order and would like to clarify that we do not store or modify any payment information everything is processed securely through our payment gateway. Your order was shipped and delivered correctly as per the order confirmation, and we provided return instructions once you requested to send the item back. Regarding your refund, we understand your concern about the return shipping costs. We have been informed that your bank has already been notified about this matter, which may cause a temporary delay as we coordinate with them before finalizing the refund. We are doing our best to resolve this as quickly as possible and appreciate your patience. Thank you for your understanding and support.

Reply from PartshncJun 6, 2026

Thank you for taking the time to share your experience. We are sorry to hear that the transaction did not meet your expectations. For larger purchases such as compressors, we must follow specific procedures to help protect customers and ensure warranty eligibility down the road. Unfortunately, we were unable to proceed because the requested information was not provided. Following your request, we promptly canceled the order and issued a full refund. We value your business and hope to have the opportunity to serve you again under better circumstances.

Reply from PartshncJun 6, 2026

Thank you for your feedback and for choosing to shop with us. We have checked our records and do not see any contact from you through our customer support channels, including phone, chat, or email, regarding this return issue. Your review appears to be our first interaction on this matter. Please note that you do not need to join eBay to return an item to us. Customers can contact us directly to obtain an RMA number and return instructions. However, your order was placed on February 5, 2026, and our return policy allows returns within 30 days of purchase. Unfortunately, that return window has now expired. We appreciate your business and hope you will consider shopping with us again in the future.

Reply from PartshncMay 30, 2026

Thanks for your review and support! We apologize the item is on back order right now. Our team is ready to ship as soon as we get the stock. We value your patience and look forward to your next order!

Reply from PartshncMay 22, 2026

We sincerely apologize for the frustration and inconvenience caused with your order experience. After reviewing the order, we can confirm that our team sent an address verification email on 05/13/2026 to ensure successful delivery. Unfortunately, we did not receive a response until 05/18/2026. At the time the order was placed, the part was available in very limited stock. Due to the delay in confirmation, the item was purchased by another customer before we could complete processing. We understand how disappointing this situation was, especially with expedited shipping selected, and we truly regret the inconvenience caused.

Reply from PartshncMay 15, 2026

2. We’re very sorry to hear about your experience and apologize for the confusion with the part you received. Our team has provided a free return shipping label, and once the item is returned, a full refund will be processed. Thank you for bringing this to our attention, and we hope you’ll consider shopping with us again.

Reply from PartshncApr 19, 2026

Thank you for your feedback. We’ve reviewed your order and would like to clarify that the part you purchased requires additional components for proper installation. As you have confirmed you are replacing the cover for first-time. The compatible brackets (KIT18706) are also needed to ensure the cover fits correctly for your model. The item ordered on its own is not incomplete or defective, but it is part of a larger assembly. We did share the required bracket kit and guidance to help resolve the issue. Please let us know if you would like to proceed with purchasing the correct brackets we’re happy to assist you further.