Excellent
Based on 414 reviews
Pastry Depot4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.
Pastry Depot (pastrydepot.com) has 414 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 13 reviews with 4 stars · Clear filters
bonifacio G.
The product is great however it took a little to long to be delivered
Reply from Pastry DepotJun 15, 2023
Thank you for the review, Bonifacio! We are so glad to hear you are happy with your order. Don't forget you are always welcome to reach out to us prior to ordering to make sure you select the shipping speed to meet your needs.
Murray S.
Product was undamaged and on time.
Reply from Pastry DepotDec 12, 2022
Thank you for the review, Murray. We are glad to hear you are happy with your order. Please let us know if we can do anything to improve your Pastry Depot experience!
Alexandre F.
They are really quick to process and send your request. Everything arrived very well packed! The only reason not to give 5 stars is the fact that shipping is so expensive.
Reply from Pastry DepotNov 16, 2022
Thank you for your review! We are glad to hear you are happy with your Pastry Depot shopping experience! We agree shipping costs can be quite steep. Though we cannot control carrier rates, you are always welcome to reach out to us prior to checking out to get a custom shipping quote and ensure the system is not overcharging for shipping. We hope to serve you again soon!
Leslie L.
I love the fact that you have what I need and it gets delivered quickly, my only complaint is the shipping costs.
Reply from Pastry DepotOct 19, 2022
Thank you for the review, Leslie! We are glad to hear we were able to help you with your pastry needs. We agree shipping costs can be quite steep. Though we cannot control carrier rates, you are always welcome to reach out to us prior to checking out to get a custom shipping quote and ensure the system is not overcharging for shipping. We hope to help you again soon!
Tracey M.
Not sure about the taste until October 8th
Reply from Pastry DepotSep 19, 2022
Hi Tracy - Thank you for the review! We're glad to hear the product arrived in great condition and look forward to hearing how you like the product once you try it next month.
