Excellent
Based on 414 reviews
Pastry Depot4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.
Pastry Depot (pastrydepot.com) has 414 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 385 reviews with 5 stars · Clear filters
Ahmed A.
It’s amazing delivery very safe product. Thank you.
Reply from Pastry DepotMar 10, 2024
Hello Ahmed, thank you for your kind review! We take great time and care in packing every order that we ship. We are so pleased to hear that your order arrived quickly and safely!
Michael C.
I was having some difficulty creating an account when trying to check out but I called the company and they were very helpful and fixed everything the same day. I was able to place my order that same day and it arrived earlier than I expected as well.
Reply from Pastry DepotMar 9, 2024
Hello Michael, thank you for your kind review! We are so happy we were able to help you get your account and order taken care of. We always try to go above and beyond for our customers and we are so glad this order arrived to you quickly!
D. B.
The chocolate was such an amazing quality! I dipped strawberries, and I made chocolates bonbons with them. I made a Callebaut Ruby RB1 bonbon filled with a raspberry white chocolate ganache and it was a crowd favorite in the office.
Reply from Pastry DepotFeb 16, 2024
Hello Denise, thank you for your kind review! We are so pleased that you were happy with your purchase. The Callebaut Ruby chocolate is a favorite of ours here as well. We look forward to helping you with any pastry needs you may have in the future!
Olivia
Great packaging and fast delivery!
Reply from Pastry DepotFeb 12, 2024
Hello Olivia, thank you so much for your kind review! We take great time and care when packing all orders so they arrive as quickly and as safely as possible. We look forward to helping you in the future with all your pastry needs!
Cascade Culinary I.
Had questions about chocolate that were answered quickly enabling my purchase decision.
Reply from Pastry DepotFeb 8, 2024
Thank you for the review! We love helping our customers find the right products for them and we are so glad to hear you are happy with your Pastry Depot shopping experience.
Charles F.
Ease of ordering and fast delivery . Thanks will order again soon
Reply from Pastry DepotFeb 3, 2024
Hello Charles, thank you so much for your review! We are so happy that you were pleased with your experience at the Pastry Depot. We look forward to helping you with all future orders!
Fabienne R.
Great customer service. Very helpful.
Reply from Pastry DepotFeb 2, 2024
Hello Fabienne, thank you so much for your kind review! It was our pleasure to assist you with your order. We are happy that we could make the process easy and get you the product you needed in a timely manner. We look forward to helping you with all your future pastry needs. Have a wonderful weekend!
Melinda N.
I knew your product would arrive safely and without any damage. I also enjoyed the small quantities. Not having to commit to buying 200+ tart shells if I didn't need that much is appreciated.
Reply from Pastry DepotFeb 1, 2024
Hello Melinda, thank you for your kind review! We are so happy that you were pleased with your order. We take great time and care when packing all orders to ensure that your product arrives as safely as possible. We look forward to being here to help you with any and all pastry needs you may have in the future.
