Excellent
Based on 414 reviews
Pastry Depot4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.
Pastry Depot (pastrydepot.com) has 414 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 385 reviews with 5 stars · Clear filters
Susan
My shipping didn't go as planned. I applaud their customer service. Thank you!!
Reply from Pastry DepotSep 7, 2026
Hello Susan, Thank you so much for your kind review! We’re so glad we were able to help make things right after the unexpected shipping issues. We truly appreciate your patience and understanding, and we hope you enjoy your order! We look forward to serving you again soon!
Jaiver D.
Muy bien 👍 👍👍
Reply from Pastry DepotSep 1, 2026
Hi Javier - Thank you so much for the review! We appreciate your business and look forward to helping you with your future pastry needs.
Jeffrey
Great response and service
Reply from Pastry DepotAug 18, 2026
Thank you for your kind review, Jeffrey! We appreciate your order and look forward to helping you with your future pastry needs!
Scott D.
Easy ordering, fast shipping! I found what I wanted right away, pricing was better than anywhere else I could find.
Reply from Pastry DepotAug 10, 2026
Hello Scott - Thank you for your kind review! Our goal is to give our customers the best products and service. We love hearing you had a great Pastry Depot experience and look forward to serving you again.
Roger O.
Excellent quality and service. Packages arrived without a single damaged piece.
Reply from Pastry DepotAug 10, 2026
Hi Roger - Thank you so much for your review! Our team takes extra care in packing our customers' orders and aim to provide the very best service. We are so glad to hear we have made you a happy customer and look forward to helping you with your future pastry needs.
Amy B.
Amazing products! Fast service and was great to fix our double order. Will be back again!
Reply from Pastry DepotJul 13, 2026
Hello Amy, thank you so much for your wonderful review! We’re so happy to hear you loved our products and had a great experience with our service. We’re always happy to help and we look forward to assisting you with your next order. Have a wonderful week!
Jennifer
First time custome. So glad they have plant based baking options here from European brands. I really appreciated how well packed my item came and how fast it arrived. Will order again.
Reply from Pastry DepotJul 6, 2026
Thank you so much for the review, Jennifer! We love finding great products to fit everyone's dietary needs and are so glad you found us. We look forward to helping you with your future baking needs!
Marissa V.
Hands down the best customer service! I ordered the ruby chocolate and it arrived in perfect condition. I highly recommend this place and I will be ordering from them in the future.
Reply from Pastry DepotJun 16, 2026
Hello Marissa, thank you so much for your kind review! We're so happy to hear your ruby chocolate arrived in perfect condition and that you had a great experience with our team. We truly appreciate you taking the time to share your feedback. It means a lot to us, and we're grateful for your recommendation. We look forward to assisting with your future orders. Thank you again for choosing The Pastry Depot!
