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Paula's Choice, LLC - US and Canada Reviews | Read Customer Reviews of paulaschoice.com

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Cosmetics & Makeup
Paula's Choice, LLC - US and Canada

PS

Paula's Choice, LLC - US and CanadaReviews of paulaschoice.com

Cosmetics & Makeup
1030 SW 34th Street, Suite A, Renton, Washington

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4.2

Great

Based on 397 reviews

PSPaula's Choice, LLC - US and Canada4.2

Reviews397 About Contact

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Rating breakdown

5 star74%
4 star4%
3 star4%
2 star3%
1 star15%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Paula's Choice, LLC - US and Canada

Paula's Choice Skincare - US and Canada At Paula's Choice, our mission is to help you find the best for your skin, whether you use our products or someone else's.MissionAt Paula's Choice, our mission is to take brilliant care of your skin whether you use our products or someone else's!Paula's Choice products are fragrance-free, contain no added dyes, and clinically proven non-irritating. We've never tested our products on animals and we're an officially certified member of the Leaping Bunny Program.The Beautypedia Reviews section of Paulaschoice.com is the definitive online source of reliable, in-depth researched information on cosmetic products. You'll find thousands of candid, research-supported reviews from international best-selling beauty author Paula Begoun and the Paula's Choice Research Team. You'll enjoy access to detailed, scientifically validated cosmetic critiques you won't find anywhere else online!Company OverviewSince 1995, we have been committed to a unique combination of research, reviews, and ongoing product development. Women and men all over the world turn to us for objective, balanced, and documented information about what works and doesn't for skin.

Paula's Choice, LLC - US and Canada (paulaschoice.com) has 397 customer reviews on Folks Told, with an average rating of 4.2 out of 5.

Also known as: paulaschoice.com
Website: paulaschoice.com
Category: Cosmetics & Makeup
Location: Renton, Washington
Listed on Folks Told: 2026

Contact & location

(800) 831-4088
paulaschoice.com
1030 SW 34th Street, Suite ARenton, WA 98057

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 40% of reviews.
Most recent review: October 2026.

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Paula's Choice, LLC - US and Canada reviews

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Michelle F.
May 1, 2026
Ready to Jump In!
I have not tried the products yet. But I've had interactions with staff and Paige (AI). I've found it's fairly easy to navigate their website and figure out what each product is and what it's supposed to do. I enjoyed the skin consultation, which helped narrow down the products in my daily regimen. I'm excited to try out these products!
Reply from Paula's Choice, LLC - US and CanadaMay 5, 2026
Thank you for your review! It's wonderful to hear that your experience was smooth and informative overall, with the combination of PAIGE, and our in-house Client Service team. We hope you love the products and that you see great results!
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amy A.
Apr 25, 2026
The Customer Service was excellent
The Customer Service was excellent, especially for people like me who have been a 30 year Customer! I highly recommend this company and their products, as they are effective. The only issue I have had is with pumps that do not work, and that was resolved very quickly.
Reply from Paula's Choice, LLC - US and CanadaMay 5, 2026
Thank you so much for you review! We're glad to hear that the pump issue was resolved. We're also very honored that you've been a customer for 30 years! Thank you for reaching out to us, and please let us know if you have any other questions.
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Melissa
Mar 31, 2026
Excellent call
Excellent call. David helped me locate the item I had been searching for and took my order over the phone. Sounded as if he enjoys his job. I appreciate that.
Reply from Paula's Choice, LLC - US and CanadaApr 15, 2026
Thank you for your review. We're so glad to hear that you had a great experience when reaching out to our team. We're always happy to help!
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Lynda
Mar 24, 2026
Very informative and knowledgeable…
Very informative and knowledgeable about the products. Provided me with an email following our discussion and outline what products I should use am and pm
Reply from Paula's Choice, LLC - US and CanadaMar 25, 2026
Thank you for your review! We're happy to hear that you received a consultation and a follow-up email afterwards. Along the way, please feel free to reach out and ask any questions you may have. We're always here to help!
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Jess
Mar 13, 2026
I Needed to call customer service about…
I Needed to call customer service about an issue with my order and they helped me quickly and were very professional.
Reply from Paula's Choice, LLC - US and CanadaMar 25, 2026
Thank you for your kind review! We're glad to hear that the assistance you received was quick and professional. Please feel free to reach out to us if you have any other questions or concerns!
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James
Mar 13, 2026
Great Skin Products
Paula's skin products are some of the best I have used, and the prices for the products are reasonable. My only complaint is that it sometimes takes weeks before the products are shipped and delivered.
Reply from Paula's Choice, LLC - US and CanadaMar 25, 2026
We're sorry to hear that your order took so long- unfortunately, we have had carrier delays recently due to various factors, one being weather which had an impact on their overall network. This made it appear as though the order hadn't shipped, even though it had. We're so sorry for the confusion. In any case, we're always happy to do what we can to assist. We're so glad to hear that you enjoy using the products and find that the prices are reasonable. Thank you for your review!
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Fran
Mar 11, 2026
Customer service was the best
Kim was courteous, kind patient and easy to understand.
Reply from Paula's Choice, LLC - US and CanadaMar 25, 2026
We're so glad to hear that you enjoyed speaking with our team. Thank you for reaching out to us!
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Susan T.
Mar 11, 2026
Excellent products and customer service.
Excellent products and customer service.
Reply from Paula's Choice, LLC - US and CanadaMar 25, 2026
Thank you for your review! We're glad to hear that you enjoy using our products. Please let us know if you need anything on your skincare journey!
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