PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

Showing 2,175 reviews with 1 star · Clear filters

amanda
Sep 5, 2024
Avoid
As with other reviewers here, wish I had checked before going for what I understood to be a 14 day trial, not a subscription. Just had a further 49.99 deducted, which at that price I would not have signed up for even if I was aware. An expensive scam, hopefully lesson learned.
Reply from PawChampSep 9, 2024
Dear Amanda, Thank you for sharing your feedback. We sincerely apologize if there was any misunderstanding regarding the charging information. Please be assured that all relevant details are provided during the sign-up process. Additionally, our team is always available to address any concerns you may have. Should you require assistance, please do not hesitate to contact us, and we will be happy to enhance your experience with us. Kind regards, Paw-Champ Support Team
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Beth H.
Sep 5, 2024
AVOID AVOID Absolutely awful
AVOID AVOID Absolutely awful, charged me a subscription fee and was not clear about it and will not refund
Reply from PawChampSep 9, 2024
Dear Beth, Thank you for taking the time to leave your review. We sincerely apologize for any negative experience you may have had with us. We understand the importance of transparency and clarity in subscription plans, and we apologize if this information was not communicated effectively during your sign-up. Your feedback is invaluable in helping us identify areas for improvement, and we appreciate you bringing this matter to our attention. Rest assured, we take refund requests seriously and are committed to finding the best possible solutions for our customers. If there is anything we can do to assist you, please do not hesitate to contact us. We would be more than happy to help. Kind regards, Paw-Champ Support Team
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Parinaz H.
Sep 5, 2024
Scam
Did not realise they would be charging monthly. Minutes after they charged I asked for a refund. I have NEVER had a company not return the money after I explain my situation. I’m a student and can’t afford any if this. They pretend to be helpful but didn’t give the money back and the service isn’t not worth the hassle.
Reply from PawChampSep 9, 2024
Dear Parinaz, Thank you for taking the time to provide your feedback. Please rest assured that it is never our intention to make you feel misled in any way. All relevant information is provided during the sign-up process, and we sincerely apologize if it was not sufficiently clear. Please know that we are committed to addressing any concerns our customers may have. We carefully review all refund requests to ensure our policy is fair and effective for our users. We would appreciate the opportunity to improve your experience with us. Please don't hesitate to reach out so we can address any concerns you may have. Kind regards, Paw-Champ Support Team
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Stephanie B.
Sep 4, 2024
Achtung Abofalle
Achtung Abofalle, völlig intransparent, schlecht gemachte Trainingstutorials zu unpassendem Preis-Leistungsverhältnis (Preise sind vor Vertragsabschluss nicht ersichtlich), kein AGB/Impressum auf der Website damit juristische Intervention erschwert wird.
Reply from PawChampSep 7, 2024
Lieber Benutzer, Vielen Dank für Ihr Feedback! Es tut uns leid, dass Sie mit unserem Service nicht zufrieden waren, und Ihr Feedback hilft uns sehr, unser Produkt zu verbessern! Unser Team ist immer bereit, mit Ihnen zusammenzuarbeiten und unseren Kunden den bestmöglichen Service und die am besten geeigneten Alternativen zu bieten. Bitte beachten Sie, dass alle unsere Kunden nach ihrem Kauf eine automatische E-Mail erhalten, es sei denn, die vom Kunden bei der Registrierung angegebene E-Mail-Adresse ist falsch. Seien Sie versichert, dass unser Team Ihnen beim Zugriff auf die Lektionen und bei der Lösung eventuell auftretender Probleme behilflich ist. Bitte zögern Sie nicht, sich an unser Kundensupportteam zu wenden, wir helfen Ihnen gerne weiter. Um das Abonnement zu kündigen, können Sie unser Supportteam jederzeit über [email protected] kontaktieren. Mit freundlichen Grüßen, Paw-Champ-Supportteam
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Diana B.
Sep 4, 2024
Estafa
Estafa. No son claros en cuanto a los pagos que se te van a pasar. Mejor ver vídeos gratis en YouTube
Reply from PawChampSep 7, 2024
Estimada Diana, Gracias por dejarnos su comentario. Nos disculpamos sinceramente por cualquier inconveniente que haya podido experimentar con la facturación. Tenga la seguridad de que nunca ha sido nuestra intención hacerle sentir engañada de ninguna manera. Toda la información relevante se proporciona durante el proceso de registro, y nos disculpamos sinceramente si no fue lo suficientemente clara. Si necesita más ayuda o tiene alguna dificultad, no dude en ponerse en contacto con nosotros. Un cordial saludo, Paw-Champ Support Team
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Martina J.
Sep 4, 2024
Ich bitte um eine Adresse,in der ich…wo kann ich thedoggyplan kündigen?
Ich bitte um eine Adresse,in der ich rechtmäßig kündigen kann. Mir wird des öfteren mehrmals im Monat 79,90€ abgebucht . Ich bitte höflichst,mir auf diesem Wege mitzuteilen wie und wo ich kündigen kann. M.J
Reply from PawChampSep 8, 2024
Liebe Martina, wir entschuldigen uns für die Schwierigkeiten, die Sie bei der Kontaktaufnahme mit uns hatten. Bitte seien Sie versichert, dass wir Ihnen jederzeit gerne behilflich sind und alle Ihre Probleme lösen werden. Wir möchten Sie bitten, sich an [email protected] zu wenden, und wir werden Ihnen gerne bei Ihrem Anliegen helfen. Mit freundlichen Grüßen, Doggy-Plan Support Team
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Adam W.
Sep 3, 2024
This is basically a scam
This is basically a scam. Average content, poorly structured and a sneaky inflated on-going subscription. And that's just my dog's feedback.
Reply from PawChampSep 8, 2024
Dear Adam, Thank you for taking the time to leave your review. Your feedback is highly valued, as it helps us identify areas for growth. We apologize for any negative impression you have received of our service. Please rest assured that it is never our intention to make you feel misled in any way. All relevant information is provided during the sign-up process, and we sincerely apologize if it was not sufficiently clear. We are committed to resolving any issues or concerns our customers may have. If there is anything we can do to assist you, please do not hesitate to contact us. We would be more than happy to help. Kind regards, Doggy-Plan Support Team
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andrew K.
Sep 3, 2024
Avoid!!
Avoid!!! Sadly very similar to others listed and I wish I had done a quick visit here before signing up. After a very glossy/enticing advert on instagram when arriving at the platform you get a very different and poor quality product experience. Oddly dubbed videos that are hard to follow and ascertain much from. Very dissatisfied with the product / service!
Reply from PawChampSep 7, 2024
Dear Andrew, Thank you for taking the time to leave your review. Your feedback is highly valued, as it helps us identify areas for growth. We apologize for any negative impression you have received of our service. Please be assured that we are always committed to addressing any concerns our customers may have. If there is still anything we can assist you with, please do not hesitate to reach out to us. Kind regards, The Paw-Champ Support Team
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