PawChampReviews of paw-champ.com

Reply from PawChampAug 30, 2026

Dear Mattie, Thank you for sharing your review.  We understand that you’re still trying to navigate PawChamp and haven’t yet had the opportunity to properly explore the training experience. We want the app and its content to be easy to access, so we’d be happy to help you find your way around and get started with the resources most relevant to you. We've sent you an email to help you resolve the difficulty you’re having with navigating and accessing PawChamp from [email protected] — please check your inbox (and spam folder, just in case). We look forward to resolving this for you promptly. PawChamp Team 🐾

Reply from PawChampAug 29, 2026

Dear Louise, Thank you for sharing your review.  We regret any misunderstanding regarding the subscription and Lifetime Access offer. Our intention is to ensure all customers have clear information about pricing and subscription terms, which are displayed on the payment screen before purchase. PawChamp is a legitimate service, and we value transparency with our customers. We've sent you an email to resolve We've sent you an email to help resolve your concerns regarding the subscription charges and Lifetime Access offer from [email protected] — please check your inbox(and spam folder, just in case). We look forward to resolving this for you promptly. PawChamp Team 🐾

Reply from PawChampAug 25, 2026

Dear Savannah, Thank you for sharing your review. We never intend to hide costs or lock anyone into payments they don't want. All subscription pricing, recurring billing terms, and renewal cycles are clearly outlined on the checkout page before any payment is authorized. I'd be happy to personally check your account details, confirm that your subscription has been officially stopped so no future charges occur, and address your billing concerns to ensure everything is properly resolved for you. We've sent you an email to resolve this situation from [email protected] — please check your inbox (and spam folder, just in case). We look forward to resolving this for you promptly. PawChamp Team 🐾

Reply from PawChampAug 23, 2026

Dear Angie, Thank you for taking the time to share your feedback. I understand how frustrating it can be when you're trying to cancel a subscription and haven't been able to complete the process successfully. Our support team is always happy to assist with cancellation requests and can confirm the cancellation promptly once the request is received. I’d be glad to look into your case personally, clarify your subscription status, and make sure your request is properly addressed. We've submitted a request for your contact details through Trustpilot so we can resolve the cancellation issue with you directly via email. You can also reach us at [email protected] or through our contact form: https://www.paw-champ.com/contact We aim to have this sorted out for you as soon as possible. PawChamp Team 🐾

Reply from PawChampAug 12, 2026

Dear Eileen, Thank you for taking the time to update your review. We’re glad we were able to resolve the matter and provide the remaining refund. We appreciate you giving us the opportunity to address your concerns and taking the time to share the outcome with others. Your feedback is valuable to us and helps us continue improving our customer experience. You can easily reach us through any of the following ways: 1. Email us directly at [email protected]  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Reply from PawChampAug 4, 2026

Dear Steven, Thank you for sharing your feedback.  I'm truly sorry to hear about your experience. This is certainly not the impression we want to leave. I'd like to reassure you that our requests for additional information are only meant to help us locate the correct account when we can't identify it with the details provided.  I've already reached out to you personally via email to help resolve this as quickly as possible.  Please check your inbox when you have a moment—I’m committed to getting this sorted out for you as soon as possible and providing you with the refund. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected])  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Reply from PawChampAug 3, 2026

Dear Сustomer, Thank you for taking the time to share your feedback. We're sorry to hear that your experience left you feeling this way. We understand how concerning it can be to see a charge on your card that you weren't expecting. At PawChamp, subscription purchases are processed only after a customer completes the checkout process, where the subscription terms—including the renewal price, billing frequency, and automatic renewal—are presented before the payment is finalized. We also understand that these details can sometimes be overlooked, which is why we'd like to review your individual case carefully. Please reach out to us, and I'll personally review your case, investigate all of your concerns, clarify the charges, and work with you to find the best possible resolution. You can easily reach us through any of the following ways: 1. Email us directly at [email protected]  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️

Reply from PawChampJul 30, 2026

Dear Mary, Thank you for taking the time to share your experience. We're truly sorry to hear that you weren't able to access the help you were expecting and that this left you feeling disappointed. We understand your concerns regarding both the support experience and the monthly billing. We'd like the opportunity to review exactly what happened in your case. Our subscription terms, including the recurring renewal, are displayed on the payment screen before completing the purchase so customers can make an informed decision, but we'd still like to verify that everything worked as intended for your account. Please check your inbox—I’ve already reached out to you personally so I can review your subscription and work with you toward the best possible resolution. You can easily reach us through any of the following ways: 1. Email us directly at [email protected]  2. Submit a request via our contact form: https://www.paw-champ.com/contact  3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️