PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

Showing 2,175 reviews with 1 star · Clear filters

Isabelle B.
Jan 21, 2026
rien commence encore
rien commence encore
Reply from PawChampJan 22, 2026
Chère Isabelle, Merci d'avoir partagé votre avis. Merci pour votre retour ! Nous comprenons que vous n'avez pas encore commencé, et nous sommes là pour vous aider à démarrer dès que vous serez prête. Vous pouvez facilement nous contacter par l'un des moyens suivants : 1. Envoyez-nous un e-mail directement à [email protected] (mailto:[email protected]) 2. Soumettez une demande via notre formulaire de contact : https://www.paw-champ.com/contact 3. Utilisez notre chat en direct en vous connectant à votre compte, en visitant la page Contactez-nous, puis en cliquant sur le bouton Chat en bas à droite. Nous sommes impatients de résoudre cela rapidement pour vous. Équipe PawChamp 🐾️
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ZBT
Jan 20, 2026
Awful service
Same experience as many others here. Unwanted auto-renewed subscription without any reminders. Contacted their "support" and received a reply 1 minute later (obviously an AI chat it) saying they wouldn't refund me despite "carefully considering" my request. Will be escalating this and hoping I can talk to an actual human..
Reply from PawChampJan 20, 2026
Dear Zac, Thank you for sharing your review. We truly regret that you feel misled regarding the subscription. Our intention is to ensure all customers have clear information about pricing, which is displayed on the payment screen. We’d like to help address your concerns further. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Gavin B.
Jan 20, 2026
Poor customer service - BEWARE - they will keep charging monthy
I'ts not clear that is is more than a one off payment. I selected to pay £15.19 for a month and then was billed a further £38.95!! the following month. I contacted Pawchamp and they would not do anything, just another 'customer service' standard response. If you are going to do this understand that you WILL be charged for every month until you realise. There are no confirmation e-mails, just money taken from your account. Poor service, and yes know it syays monthly charges will be £38.95 per month after the first month, but it is not clear that you have signed up for more than a month. Update - to be transparent PAWchamp have now refunded me for for the month I was not aware I would have to pay for. Beware that this is not a one off payment, but an ongoing £38.95 per month subscription.
Reply from PawChampJan 20, 2026
Dear Gavin, Thank you for sharing your review. We apologize for the frustration caused by the unexpected charges and the denied refund. The subscription details and terms are provided during purchase to prevent surprises. We`d be happy to review your account and provide further assistance. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Joseph B.
Jan 20, 2026
I haven’t had an experience yet. Where is my course!
I haven’t had an experience yet.
Reply from PawChampJan 20, 2026
Dear Joseph, Thank you for sharing your review. It's unfortunate that you haven't had the experience with us yet. We strive to provide exceptional training for every dog and their owner. If there's anything specific holding you back, please let us know. We're here to assist you and ensure your journey with PawChamp is a satisfying one." You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.
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Gerdy M.
Jan 20, 2026
Unwanted recurring monthly fee
After having completed 1 course they keep charging me a monthly fee. I did not order anything. Bad way of doong business!
Reply from PawChampJan 20, 2026
Dear Gerdy, Thank you for sharing your review. We sincerely apologize for the unexpected monthly charges after you completed your course. This is absolutely not the experience we want any customer to have, and we understand your frustration about being charged for something you didn't order. Please contact our customer service team immediately so we can review your account and resolve this billing issue as quickly as possible. We want to make this right for you and ensure you receive a prompt resolution for any unauthorized charges. Your feedback about our business practices is important to us, and we're committed to addressing this situation to your satisfaction. Thank you for bringing this to our attention, and we apologize again for this inconvenience. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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caro.malo
Jan 20, 2026
nous n'apprenons pas de tour pour…
nous n'apprenons pas de tour pour l'instant
Reply from PawChampJan 20, 2026
Chère Caro, Merci d’avoir partagé votre avis. Nous sommes désolés d’apprendre que votre chien a des difficultés à apprendre des tours. L’entraînement peut prendre du temps et de la patience, et chaque chien apprend à son propre rythme. Si vous rencontrez des difficultés spécifiques, n’hésitez pas à nous en faire part, nous serons ravis de vous fournir des conseils personnalisés pour vous aider, vous et votre compagnon, à réussir! Vous pouvez nous contacter facilement par l’un des moyens suivants: 1. Envoyez-nous un e-mail directement à [email protected] 2. Soumettez une demande via notre formulaire de contact: https://www.paw-champ.com/contact 3. Utilisez notre chat en direct en vous connectant à votre compte, en visitant la page Contactez-nous, puis en cliquant sur le bouton Chat en bas à droite. Nous sommes impatients de résoudre ce problème rapidement pour vous. L’équipe PawChamp 🐾️
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Erika
Jan 19, 2026
I signed up for the 30 day trial and they charged me again.
I signed up for the 30 day trial on 12/20/2025. Today, without any warning, I was charged the full amount for another 30 days. When I reached out to cancel and get a refund, they told me they won't issue a refund and that's what I signed up for. Extremely unprofessional, when a customer says "hey, I never agreed to this and never used your product to begin with", you don't give them a hard time, you issue the refund.
Reply from PawChampJan 19, 2026
Dear Erika, Thank you for sharing your review. We’re very sorry to hear about the frustration this has caused and understand how upsetting unexpected charges can be, especially when you felt you had not agreed to continue. We take concerns about transparency and billing very seriously and want to make sure every customer feels heard and supported. Our support team is available to review your account in detail and clarify the terms of the trial and renewal. We appreciate your feedback, as it helps us improve our communication and processes. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Debra B.
Jan 19, 2026
Please avoid this website
Please avoid this website. The information is questionable and not relevant to my puppy situation. I have been charged regardless of cancellation and communications have proved fruitless. I am a vulnerable pensioner and now struggling this month due to the excessive subscription charged without my consent following the trial introduction which did not use for medical reasons. Please avoid unless you are willing to pay for advice you can find for free online. I will be reporting this website to the financial ombudsman.
Reply from PawChampJan 19, 2026
Dear Debra, Thank you for sharing your review. We truly regret that you feel misled regarding the subscription. We want to assure you that the subscription details are displayed on the payment page before completing the purchase, however, your feedback helps us improve. We regret that the content didn’t resonate with you. We aim to provide practical, actionable training, and your comments will help us refine our approach. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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