Great
Based on 1,735 reviews
Pawp4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 53 reviews with 4 stars · Clear filters
K P.
Took longer than expected but they came through
Reply from PawpMar 12, 2026
We're so sorry your dog went through such a scary situation with a javelina. We know waiting when your pet is hurt feels like forever. Really glad we could help you both get through it, and we hope your pup is recovering well.
Tommy R.
Helpful vet chats, but sometimes wait times are long. Still worth it. 4/5.
Reply from PawpJun 23, 2025
Hi Tommy, Thank you for taking the time to leave a review! We're sorry to hear that wait times were a little longer than expected/preferred. If you wanted to provide feedback to [email protected] and let us know what type of visit you were having, we'd be happy to take a look! Sincerely, Your Pawp Team
customer
All good with the vets. These guys are life savers when you have a possible medical issue with a pet. The only issue is the Pawp site is not intuitive and it is hard to navigate. Takes some trail and error and it is still not easy.
Reply from PawpOct 11, 2024
Thanks so much for the kind words! Your feedback is so important as we continue to build on and improve your pet's care experience.
Abdul S.
very well information , thankful to you
Reply from PawpNov 30, 2023
Hi Abdul, Thank you for taking the time to leave a review! Sincerely, Your Pawp Team
Charlotte S.
It was very frustrating and stressful for me to try and navigate PAWP's system for reimbursement for emergency pet services. Having to do everything on-line was very difficult, and didn't allow for me to ask questions so I could figure out what was needed. Third time through, the application was approved, and I have been told the reimbursement will be transferred to my bank account by tomorrow. I'm so glad this was resolved, but wish the process was easier. A phone contact number would really help!
Reply from PawpApr 30, 2023
Hi Charlotte, Thank you for taking the time to leave a review. You can always reach out to our Support Team or Medical Review Team when you have questions. We're glad to hear we were able to cover your pet's emergency, and we appreciate your feedback. Sincerely, Your Pawp Support Team
customer
the doctor was great and receptive, however, we think she may have missed the mark a bit...it seems that fleas which is what our pup has is a reason for most of the symptoms he is experiencing. once we removed the fleas and gave him flea medicine his health turned around quickly...he is eating on his own and his poop is continuing to solidify
Reply from PawpMar 20, 2023
Hi there, Thank you for taking the time to leave a review! We appreciate your feedback, and I've gone ahead and forwarded this to our Vet Ops Team for further consideration. If you have further questions or concerns, feel free to reach out to [email protected]! Sincerely, Your Pawp Support Team
Jeffrey L.
It's just nice to always have a professional opinion right away
Reply from PawpJun 30, 2022
Hi Jeffrey, We appreciate you for taking the time to leave a review! Sincerely, Your Pawp Support Team
LAWRENCE J.
Thank You !!!
Reply from PawpJun 13, 2022
Hi Lawrence, Thank you for taking the time to leave a review!
