Great
Based on 1,735 reviews
Pawp4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
Latroyia R.
The quick response and the knowledge of answers provided. I am going to try the things that were recommended
Reply from PawpMar 23, 2026
So glad the team could jump in quickly and give you clear next steps. Hope the recommendations help your pup feel better soon
Sarah H.
I started the free trial because Chewys free chat was closed until 3 am and I wasn’t going to ChatGPT my worries away. I spoke with an actual DVM and they gave detailed and thoughtful answers to every rambling question. I am actually considering just keeping the service because it’s helping me sleep tonight.
Reply from PawpMar 23, 2026
Knowing you had a medical team there when you needed them most is exactly what Pawp is here for. We're really glad the DVM could walk through your worries and give you that peace of mind when it mattered. Your pup's lucky to have someone who cares this much.
Rachel
Orlando helped me properly asses my dogs basic vitals when he started vomiting hours after eating a wasp. I am very impressed with the help I received through this chat session.
Reply from PawpMar 23, 2026
We're glad our medical team could walk you through checking those vitals and give you some peace of mind during a stressful moment. Thanks for sharing this with us!
David H.
The Certified Vet Technician was very knowledgeable and understood my concern for my young dog with the first contact. She gave great advice and suggestions for when I follow up with our Vet. The CVT calmed my worried mind.
Reply from PawpMar 20, 2026
So glad our medical team could ease your worries and give you a clear path forward. Knowing what to watch for and having a plan makes all the difference when you're concerned about your pup. Thanks for reaching out to us.
Inuaineko
This app is so helpful. It helps guide me in decision-making and getting answers. A normal vet, obviously is always the best option for tests & emergencies, but sometimes I just need some questions answered, or some guidance on if I should even see a vet or not. Sometimes it’s educational on things I didn’t know to look for, and sometimes some products are suggested to help without it being salesy. What’s nice is I can get a hold of them 24/7. It’s actually quite hard to get a hold of a regular vet 24/7 And the closest emergency vet is an hour away and way too expensive. Sometimes I just need a professional to talk to instead of rushing to spend unnecessary money. Sometimes it’s just simple advice.
Reply from PawpMar 20, 2026
We're really glad you've found a balance that works for you and your pup. It sounds like you're using Pawp exactly how it's meant to be used: as a resource when you need quick answers or aren't sure if something warrants a trip in. Those middle-of-the-night moments when you just need to talk through something with someone who knows what they're talking about? That's what our team is here for!
Tammy B.
RVT answered my questions and concerns within 5 minutes!
Reply from PawpMar 20, 2026
That's the kind of speed we aim for. Really glad our medical team could jump in so quickly and help answer what you needed to know. Thanks for letting us know!
Vanessa L.
This a great service. No round a round. I asked and got a straight answer. Not like other sites that after asking a whole bunch of questions just say: Take to the vet and no advice given.
Reply from PawpMar 19, 2026
So glad we could give you a clear, helpful answer when you needed it. We know how frustrating it can be to go through a bunch of questions only to be told to visit a vet with no real guidance. While some situations do need hands-on care, our team works hard to give you actual insight and direction whenever we can!
Randy S.
Considerate and understanding
Reply from PawpMar 18, 2026
We're so glad our team could be there for you and your pet. Your kind words mean a lot to us!
