pawshake.comReviews of pawshake.com

Pawshake still owe me money, they did reply saying they had paid the money owed to me on 26th April. I have still not received the money and yet again no response from them.

Very Disappointed! Sitter let me down at the last minute leaving me with only FIVE days before our holidays abroad to find an alternative sitter and arrange a meet and greet to see if they are compatible with our two dogs. Initially, we researched a sitter to watch our dogs in their own home. We found a sitter who said she could watch them but only in our own home. We then had a meet and greet at the sitters home to see if she was okay with our dogs. She said she loved them and was happy to stay at our house and watch them. We then arranged a second meet and greet at our home to show the layout, location and where everything was. However, on the day of the meet and greet at our home, we receive a message on Pawshake's website that the sitter had a training course and could no longer watch our dogs! This was after trying to communicate several times through the Pawshake website to make final bookings, which is extremely non user friendly! We will NEVER use this site again!!! The worrying thing is we were prepared to hand over our pets and the keys to our home to a complete stranger! If you have the option, please avoid and get a friend, family member, a known local doggy daycare to take care of your pets.

Ho prenotato un servizio di per-sitting con largo anticipo, e i soldi della prenotazione sono stati prelevati subito. Purtroppo il mio sitter ha problemi di salute e non potrà effettuare il servizio per cui ho pagato. Ho fatto richiesta di rimborso e dicono (con mail automatica, non c’è modo di avere un contatto telefonico) che potranno rimborsarmi solo il 50% perché questa è la politica del sitter… così perderò soldi non a causa mia , non ho nessuno che curi la mia gatta e in più dovrò trovare un’altra soluzione!

Booked a sitter for my cat at the end of last year, however before my booking was due to start I had a family emergency and contacted the sitter to say I was no longer going on holiday and would no longer require her services. With everything that happened I recently realised I never got my money back. Upon contacting Pawshake, they told me I need to ask the sitter directly for a refund?! My payment went to Pawshake, therefore Pawshake needs to refund me. The sitter also told me she never received the funds from them. Bad service

Unserious. Lots of potential dog walkers but no one that is available during hours that people actually work and need a dog walker. Inability of people to communicate in French. People unwilling to go outside their neighbourhood even though they put that on their profile. A complete waste of time. Furthermore, under French law, anyone who is a dog walker and is paid for such a service should be certified by the appropriate French authority. I have not come across one person who holds this qualification.

Again no call from Pawshake only a reply here on trust pilot because I left a complaint…If that’s your reply to my dog having to stay in emergency care after an experience with Pawshake then that’s very clear what kind of “support” you offer as a company. Please don’t give these useless gaslighting comments about what I think I thought. Instead take responsibility and chose some real dog sitters who knows that raisins are toxic foods for dogs.

På trods af at hunde passers kalender viser at de er ledige, så er de åbenbart ikke 🤔 Kontakt med 4 forskellige, hvis kalender viser at de er ledige, er jeg gået forgæves. Simpelhen spild af tid 🤨

Als kandidaat hondensitter is Pawshake bijzonder veeleisend ...ook al gaat het over simpele uitlaatdienst. 3 pogingen om me in te lijven werden geweigerd met een uitvoerige beschrijving. Ook de tarieven worden met limieten gesteld. Maar kilometervergoeding daar denken ze niet aan. Dus als je een kandidaat krijgt waar je best ver of lang moet rijden dan doe je dat op eigen rekening, en als je het weigert krijg je waarschijnlijk een slechte review. Dus bye bye Pawshake, d'er zijn waarschijnlijk andere minder complexe diensten die beter, goedkoper en beter zullen zijn. Het antwoord dat Pawshake geeft is uit de hoogte. Sorry, maar ze denken echt dat ze 'k weet niet wat zijn. Wij doen al jaren beroep op iemands diensten via een andere service en als je ze vergelijkt is het aan de helft van de prijs en veel eenvoudiger. Goeie afspraken maken met de sitter is regel maar niet via een half boek te moeten schrijven over je diensten en foto's te moeten opladen hoe je met dieren omgaat. Belachelijk !