Deval P.
Don't trust this app
Don't trust this app. They hold money long time. Customers service disaster. Nobody care about your concerns. They give you manipulate answers everytime. I want to give negative -5 start
Average
Based on 500 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paypenny is listed under Administration & Services.
Paypenny (paypenny.org) has 500 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 144 reviews with 1 star · Clear filters
Deval P.
Don't trust this app. They hold money long time. Customers service disaster. Nobody care about your concerns. They give you manipulate answers everytime. I want to give negative -5 start
Jas G.
Disaster I sent money 6 months ago and they realized it today that they have sent more money to payees and now have right to withheld my money in wallet
Bhavadip H. G.
They hold my money I tried to contact customer care since last few days no one is taking my concern sincerely
Sujeet K.
Worst support, I had added GBP to PayPenny wallet and I intended to send it to India, but I have some urgent need here in UK to so I just want to withdraw my money. There support at first said it is not possible, pursuing further they said there is some issues with UK banking system and wait. After that said contact to legal team and given their email, which I send an email but no response so far. I have been following this up for more than 2 weeks but no avail. I am afraid this may be a fraud company and I have been looted my hard earned money. I will definitely seek legal advice. Guys please be aware.
Happy
Totally fraud app. This is not even deserve one star. Worst customer serve never experienced like this. I recommend to all that never use this app 👎 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
sushmitha B.
It takes ages for the money to get delivered.And the customer service is not great at all.I called their customer service during today ie Monday at 11:40 and it disconnected my call after the message that their working hours are Monday to Friday from 9am to 6pm. Does my call of time doesn’t come under their working hours? I rather use Remitly and other good app for transaction even though they have transfer fee atleast its quick. Uninstalling this app
Gopal R.
Very bad service. The same reply from the customer service team No Instant Transfer, always delayed in transfer.
Harmanpreet Kaur B.
I don’t like this app. Very disappointing. It take too much time to process and the staff is also very bad.