Pcmasters ShopReviews of pcmasters-shop.com

Technical Support was very responsive and professional.

Super simple! Paid, received a Product Key and link to download the OS. I did need to talk to customer service, for some help, and the girl knew exactly what issue I was having and how to fix it. Would definitely recommend this company!

When I first got my download and tried to install it, it would not work. I called at 10:15pm on a Monday and to my surprise someone returned my call in 15 minutes and led me through a phone activation that had the program up and running.

Bought license for vm installation of windows 10. Tried activating it myself and it did not work. Contacted pcmasters-shop and they explained what to do with pictures and small words. The only negative was that I had to wait 24hrs for the activation code. Not a problem, but I was wondering if I made a mistake in the meantime. No mistake. 5 stars.

They took care of the problem

Convenient download process.

I'm a repeat customer for purchasing software. I did encounter an error message as I tried to activate it, but their customer service was able to resolve it within a few minutes. I've been using my previous software purchase for 3 years with no problem, and an updated version for my new computer is working fine.

Often when you use on line software purchasing it’s a gamble weather you get support for any problems. And online software and problems go hand-in-hand. I was pleasantly surprised that when running into the inevitable problems I was not only able to quickly get help with only a short wait on hold, but it was with a human, which I could easily understand and at 6:40PM on a Friday night…Their Time. Customer orientated serves is not dead.