customer
Never received anything from this…
Never received anything from this company. Total SCAM!!!
Reply from PDS CenterJul 10, 2020
We can't see your contact info so no want to check on if this is real?
Excellent
Based on 2,458 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PDS Center is listed under Pet Stores.
PDS Center (pdscenter.com) has 2,458 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 258 reviews with 1 star · Clear filters
customer
Never received anything from this company. Total SCAM!!!
Reply from PDS CenterJul 10, 2020
We can't see your contact info so no want to check on if this is real?
customer
Use someone else. Can’t ever reach anyone by phone.
Reply from PDS CenterJul 10, 2020
Sorry, covid caused some major shipping and customer service delays. We were short staffed and scrambling amidst the outbreak. We have since regrouped for a better response time.
customer
Tried numerous times by phone and email to get additional paper work signed but no reply. Guess they only want your money and won't follow up on request.
Reply from PDS CenterJul 10, 2020
Sorry, covid caused some major shipping and customer service delays. We were short staffed and scrambling amidst the outbreak. We have since regrouped for a better response time.
faith H.
you charged me without authorization ...and did not respond to multiple emails and calls
Reply from PDS CenterJul 10, 2020
A family member used your card without permission, this has been resolved.
Christina
I'm still waiting for my approval and have not received anything don't like that customer service can't do anything after 5 so y answer the phone
Reply from PDS CenterJul 10, 2020
Sorry, covid caused some major shipping and customer service delays. We were short staffed and scrambling amidst the outbreak. We have since regrouped for a better response time.
customer
cannot get a return phone call have not received items
Reply from PDS CenterJul 10, 2020
This should be resolved. Sorry, covid caused some major shipping and customer service delays. We were short staffed and scrambling amidst the outbreak. We have since regrouped for a better response time.
Priscila P.
People what kind customer service is that? By phone is impossible to get hold and by email nobody replies. Worst customer experience ever!!!!!
Reply from PDS CenterJul 10, 2020
Sorry for delay. Sorry, covid caused some major shipping and customer service delays. We were short staffed and scrambling amidst the outbreak. We have since regrouped for a better response time.
customer
The hard copies took over 2 week to arrive. When I called to ask about it, I got different answers every time as to the ETA. I paid the extra money to get the ID card with a picture of my dog on it. I uploaded the photo and everything. When it arrived, it was just a plastic card that said ESA but didn't have my pets photo on it. Definitely not what I paid for. I have called the company over 6 times now, and spoken with several managers, and each time, they just tell me that someone will be in contact with me within 24-48 hours. Its going on 3 weeks now that I have been calling and I still have not heard from anyone from the company, and my money has not been refunded. This company does not do what it says it will do. Don't waste your money with this company and their horrible customer service.