Peora JewelryReviews of peora.com

1st issue was i needed an exchange. They totally ghosted me for days before a response. Then when I did send my ring back for exchange also no communication. Finally got right size ring and it broke. BROKEN CHEAP RING

Don't bother paying extra for expedited shipping!! I paid for UPS 2nd day, and they sent merchandise by usps or something else, and a week later and AFTER MY ANNIVERSARY it still is not here and now tracking says "delivery date unknown" No response from Peora via their "chat" or email and NO PHONE NUMBER TO CALL!!! I'll be amazed if and when the jewelry ever arrives it is at all the quality they represent it to be! I have never left a review for anything but 5 stars, but there's a 1st for everything.

Your customer service sucks. You don't honor your jewelry warranty on items. I won't shop again with this crap company

Extremely disappointed. Paid $25 extra to get the gift here by the second day. Was told they can’t get it here in a weekend. THEN, I was told that if I pay $37 in addition to what I’d already paid for early delivery, they could have it to me by tomorrow, which is a Saturday. I won’t ever order from Peora and will warn others of their dishonest and shady practices.

Third party seller on amazon prime. Delivered day after Thanksgiving and left in the mailbox at 7:49pm! Amazon keep ping pong between me and this Aholes seller. Many emails was not responded. Try chat and it's a freaking joke. Amazon, you should NOT use this seller for the description on your website is WRONG.It's from damn India and no phone number to call. Peora, keep my money and have big Mac meals on me. I will report you for sending usps and left in the mailbox at late day after Thanksgiving! 😡 😡 😡 Minus 0 if there is an option you fraud!!! Reply to your response. Contact Amazon, they messages you but apparently you are not capable of comprehend nor understanding Amazon messages. Did I mention that chat via your website stated "we are closed on weekend!" So WHAT NOW?!

I ordered and received a 2.5ct 3-stone moissanite emerald-cut ring from Peora, which also came with a matching wedding band. I paid $250.73. It was a beautiful ring, but upon trying it on I realized that a 2.5 carat ring just looks too big on my hand. So I *carefully* re-packaged the rings, taking special care not to disturb the tag on the ring, because they warned that if the tag was removed that I could not return it. I then asked to return the ring and get a refund. I was told sure, I could return the ring, and they gave me a return authorization number. I shipped it back via UPS, and made sure it was insured and trackable; it cost me $18 to ship the ring back. They received the package, and then emailed me and told me that the ring I had returned “was not theirs.” Huh?? What are they talking about? I boxed up the SAME ring I had *just* unpackaged and tried on! They were trying to gaslight me telling me that I had sent them a cubic zirconia ring back to them, not the moissanite ring that they had shipped to me. What?!! What kind of scam are they trying to pull, I thought? I sent them back *the* same ring they sent to me. And to avoid refunding my money, they accused me of sending back a cheaper ring than they had sent me. I was floored. I had never experienced this before. I told them they were engaging in fraudulent behavior by trying to pull this on me, and that I was going to report them. They said that I was the one engaging in fraud (!) but that they would refund my money. While they did refund my money, the whole debacle ended up costing me $18 and whole lot of stress and mental anguish. I will NEVER buy anything from them again, and I encourage you not to. If you do, expect not to be able to return an item, because they will resort to any amount of deceit to try to avoid refunding your money. Avoid these people.

Do NOT buy from these thieves. Bought a ring that did not fit. Too big. Wore about an hour. Kept wanting to slide off and spinning around on my finger. Tried to return. but was denied because of "scratches". Charged me the price of the ring for the restocking fee. I even paid to return the ring. Now they will not even give me the ring back. Spread the word. I am!

I ordered a necklace for my daughter's birthday. I usually have no issues with buying from Amazon. However this was ordered 2 months ago. The tracking number shows package hasn't left Los Angeles California since March 16th. I've inquired many times with no response from the seller. My daughter's birthday is today. I contacted Amazon for a refund due to not receiving the necklace. I'm always told if I haven't heard anything by a further date out to come back for a refund. They still have my money & I have nothing. The reviews on Amazon rave how beautiful & happy the customers are with their purchase. I tried writing a review. I was sent an email from Amazon my review couldn't be published. It goes against community standards & had vulgarity. I used NO vulgar language in the review. I have to spend even more money for my daughter to have a birthday gift today. In the future I will go online to see reviews on companies/products.