PetkeyReviews of petkey.org

I registered to the wrong place. My fault but still got my money.

PetKey called and asked if I wanted to renew. I said I'd think about it. Then a few weeks later my debit card was charged a renewal fee for another year without my permission.

I felt it was terrible to have to pay such an expensive fee after paying for the chip. The person I spoke with was VERY rude & nasty. Told me that either paid it or the chip was of no use. So basically pay or the chip was useless. I felt very misled. No other chips I have had in my other animals have done this, demanded payment like blackmail.i will be sure to ask the vet next time I have my animals implanted not to use your chips again.

I registered my pet with YOU. I was then contacted by other registries. I assumed it was YOU! How else did they get my info?? Scam.Shame on all of you. At least have the decency to own it.

I ordered the pet tag and id, the tag was printed off center and part of the code is not readable. I sent a message to petkey to give them a chance to fix it but they never replied. The lack of customer service astounds me. When I was ordering it offered me a $5 discount yet it charged me full price. Overall I spent over $20 and got items that are essentially unusable. Waste of money and time.

I found it very difficult to register..my chip kept coming back invalid..seems to be ok now.. humane society did the micro chip...before I got my dog... 1 star was because of the bs i had to go through to activate in my name...

I subscribed to you by accident and told them when they called me back to cancel and refund my $9.99 an no one did!

This review is for TODAY March 6th 2019. My name is Annarose Curley and I am VERY upset about my experience . I called to let Petkey know that my dog Sasha passed away. The response I received from the representative was "ok I will update the system"and hung up. REALLY??? Not even to PRETEND you are sorry for the passing of my pet. Terrible customer service. No empathy at all.i am horrified. These pets are our children.