petpharmcanada.comReviews of petpharmcanada.com

I must echo a number of reviews. Like many others I paid $30 for Express Shipping. They used USPS and my order went from Niagara Falls, NY to Anaheim, CA. I live in the DFW area in Texas. The "Jim" character is the lowest, most sub-human trash I have run across in many years. Is your beloved dog suffering waiting for meds? Jim thinks that's hilarious. Surely that scum will burn in hell and none too soon. Update; My order made on 10/11 just arrived today 10/19, that's what my 1-2 day delivery charge of $30 got me. Meanwhile, the net result was a $488.60 Veterinary bill for one of our 2 current rescue dogs Ozzy, he and his brother Slash were the only 2 dogs from an 8-puppy litter to survive. My wife and I have been rescuing dogs for over 30 years now. Never have we dealt with such inhuman trash as this Jim swine.

Is Jim the owner? I want to talk to someone in charge if he’s not! He is so disrespectful! I paid $30 for express shipping, they mailed me the wrong medication, over a week out and I still do not have my medication! He was so rude, said I was being hostile simply because I said I feel I should be refunded the $30! He has zero customer service skills and he was the one being hostile! I’m in disbelief at the treatment I have received and he does not seem to care that my dog absolutely cannot go without this medication! If I could give negative stars I would!!

I agree with all comments regarding scam shipping costs but my biggest question is how can a company ship from a US based facility medications the FDA requires a prescription for without actually requiring a prescription which this company does. Your order is not shipping from another country since it arrives at a USPS distribution center within 12 hours. Way too soon for international shipping. Most are drugs used by humans and a script is required. How is this even legal?

First of all this site is extremely over priced but I needed the medication fast. I wish I would have seen these reviews before I ordered from this site. Just as others have said, I paid $30 for Express shipping and he knowingly sent it Priority Mail. And when I emailed him about the issue he was acting like he didn't know what I was talking about. Claiming it was shipped Express. Package finally came 8 days after I order it Express. it's a reason we are choosing to have our orders Express Mail. But he doesn't care about our pets. All of this could have been avoided if he wasn't so greedy for them few extra dollars and just give people what they pay for.

I placed order in petpharmcanada.com on May18 2003. I paid $30.00 for Express shipping and invoice clearly stated - Express shipping, 1-2 business days. However, my order has been shipped by Priority mail in the Priority Mail® Padded Flat Rate Envelope. This is not Express shipping, it was not 1-2 business days and USPS price for shipping in this envelope is $10.40 flat. USPS tracking is clearly shows that package was Priority mail, not Express mail. I paid extra for Express mail not only for faster shipping but because Express mail has delivery time guarantee, money back guarantee and extra insurance, Priority mail doesn't have these extras.

My package should have been here yesterday, and it didn't arrive today either. I have been lied to, sent on wild goose chases all to find out I paid for priority mail and you sent it first class mail. THE POST OFFICE SHOWED ME! This cats heart rate is at 220 now! Why was I lied to over and over and over again? I was told my mail man has it. But my mailman didn't have it, but it should be out for delivery. But my mail man has already passed he's not coming back. Round and round and round with this amount of stupid! Why did I pay $73 dollars for a $15 prescription? Cause they didn't have any here at the moment? My vet suggested I order from you. Why did I pay for $10 priority mail and it was sent first class? CAUSE YOU'RE THIEVES! Why was I sent to the Titusville post office to get a package that isn't there? OH CAUSE Jim CALLED TAMPA INSTEAD OF TITUSVILLE! I TOLD HIM NOT TO CALL TAMPA, HE CALLED TAMPA ANYWAY! The package is in ORLANDO 2 HOURS AWAY AND TELLS ME JUST GO GET IT AT 4:30PM Can I call you back at this number? YES "I had to call HIM back!" Why didn't I get a return phone call? Cause I was told he sent an email instead. Why didn't I get the email? Oh, cause he didn't send that either! Didn't call me either after verifying the phone number! But sent an email? NO YOU DIDN'T ‼️ SO THE FIRST CLASS PACKAGE THAT I PAID PRIORITY FOR WON'T BE HERE TILL MONDAY‼️ Why? Because it was sent FIRST CLASS! I asked to speak to a manager, absolutely refused and hung up on me! Now my number has been blocked, I am not able to get through. I stopped using Pharmaright.Vu cause they are a terrible company, and had shoddy shipping, guess what? THEY ARE THE SAME COMPANY! Petpharmcanada verified my last order through there system from Pharmaright.vu YOU CAN'T DO THAT IF YOU AREN'T THE SAME COMPANY! Same sh¡t company, same sh¡t tactics! NOW MY CAT HAS TO SUFFER AND POSSIBLY DIE! **SHOULD I SEND HIS BODY WITH AN EXPLODED HEART TO YOU FIRST CLASS???** EDIT: This was the email I got after much run around and lies! We have recalled your order from the post office so it comes back to us. There is a 50/50 chance it still gets delivered to you. If it gets delivered to you we will issue a prepaid return label to you so you can send it back and you will be issued a refund. If it gets returned back to us we will issue the refund at that time. As said in my previous email, if this was a life threatening emergency you should 100% have gone to your veterinarian. We suggest you do that ASAP. Thank you, Jim www.petpharmcanada*com 855-333-4926 Show quoted text It wouldn't have been life threatening if you had sent it priority like I paid for, the post office showed me you send it first class mail! My invoice says priority, the USPS says 1st class postage! *YOUR A THIEF! BY THE LOOKS OF THE REVIEWS YOU CAN'T BE TRUSTED TO DO A REFUND EITHER!

BUYER BEWARE! This place stole over 500 dollars from me. Never sent the medication but claimed they did. Plus, after sending a nice inquiry about the order to their "customer service" I was sent a slew of incredibly rude and accusatory emails. Jim is a sad little man who gets off on being rude. I ended up having to send my credit card company after them. Not sure how these people sleep at night after stealing from someone who tried to buy medication for rescue foster animals out of her own pocket. Do not use this place. It's not worth the stress.

Scammer. Lost hundreds. Never received order not so much as a response.