MARTIN S.
Service is great
Service is great. However price too high for oil

Great
Based on 398 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!
Petro Home Services (petro.com) has 398 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 23 reviews with 4 stars · Clear filters
MARTIN S.
Service is great. However price too high for oil
Deirdre H.
Rachel and many of the service people are very responsive and polite. The prices are just too high however
Reply from Petro Home ServicesOct 22, 2026
Deirdre, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
KENNETH P.
My experience was okay. Great I'm not so sure. I understand the cost of fuel is up, but the difference between a full service company and COD is quite a dollar spread. As a long time customer I was hoping for a little more price consideration than what I will be paying.
Reply from Petro Home ServicesOct 22, 2026
Kenneth, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
James
Long standing relationship
Reply from Petro Home ServicesOct 21, 2026
James, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
CHARLES P.
Professional.
Reply from Petro Home ServicesOct 21, 2026
Charles, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Paul R.
I've been with Atlas/Petro for close to 60 years and for most of that time my service has been stellar. The acquisition by Petro brought with it an online/ digital phone service that can be frustrating at times. Add to that the dramatic rise in the price of oil and you have frustration
Reply from Petro Home ServicesOct 20, 2026
Paul, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Wilson
Jason came out today to service our work order request. He was professional, courteous, and went above and beyond to help us get the hot water restored for the apartment community. Thank you, Jason, for caring and for your dedication to our residents!
Reply from Petro Home ServicesSep 16, 2026
Wilson, thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services