Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Amber L.
Very easy to submit information and complete quick call, highly recommend.
Reply from Pettable ESAMar 12, 2025
Thank you for your feedback, Amber! We're so glad to hear that you found the process easy and efficient. Providing a smooth and hassle-free experience is what we strive for, and we appreciate your recommendation. If you ever need assistance in the future, we're here to help. Thanks for choosing Pettable!
djeanmarie
Kya Miller, LICSW is an amazing person to work with. She made my ESA a smooth process. I need my pet genuinely and I felt fully understood. This is the person you want for this kind of appointment. 5/5 stars, highly recommend.
Reply from Pettable ESAMar 12, 2025
Thank you so much for sharing your positive experience, djeanmarie! We're so happy to hear that Kya Miller made your ESA process smooth and that you felt fully understood during your appointment. Providing compassionate and professional support is our top priority, and we’re glad Kya was able to deliver that for you. We truly appreciate your recommendation and 5-star rating. If you ever need further assistance, we’re here to help. Thank you for trusting Pettable for your ESA needs!
AlexandAna B.
1st I would like to recommend Pettable for they quick response and user friendly website. 2nd I want to say THANK YOU Kya Miller LICSW, LCSW. You did a wonderful job in making me feel comfortable to talk to about my issues. Your calm, soothing voice was big help. I could fell your empathy with what I was telling you. Thank you so much. You have made this experince very comforting
Reply from Pettable ESAMar 12, 2025
Hi AlexandraAna, Thank you so much for your thoughtful review! We’re delighted to hear that you had a positive experience with Pettable and that our quick response and user-friendly website made the process smooth for you. A special thank you for recognizing Kya Miller. She truly embodies the professionalism and empathy we strive for, and we’re so glad she helped make your experience comfortable. It means a lot to us that you felt heard and supported during your consultation. If you ever need assistance in the future, we’re always here to help. Thank you for trusting Pettable for your ESA needs!
CLB
Despite bungling the date of my appt, she contacted me and was able to process my applicstion quickly
Reply from Pettable ESAMar 12, 2025
Hi CLB, Thank you for your patience and for sharing your experience! We're glad to hear that despite the scheduling issue, your clinician took the initiative to reach out and process your application quickly. Providing a smooth and efficient experience is always our goal, and we appreciate your understanding. If you need any further assistance, we're here to help. Thank you for choosing Pettable!
Kristin N.
Getting my best 4-legged friend registered as an ESA was a breeze with Pettable. It saved my hundreds of dollars in fees and has given me a peace of mind that is unexplainable knowing that he can always be with me.
Reply from Pettable ESAMar 7, 2025
Hi Kristin, Thank you for sharing your fantastic experience! We're so happy to hear that getting your best 4-legged friend registered as an ESA with Pettable was a breeze. Saving hundreds of dollars in fees while gaining that invaluable peace of mind truly reflects what we aim to achieve for our clients. Knowing that your furry companion can always be with you and provide comfort means the world to us. We work hard to make our process smooth, efficient, and affordable because we understand the importance of the bond between you and your pet. Your satisfaction and trust are our highest priorities, and it's incredibly rewarding to know that our efforts have made such a positive impact on your life. Thank you for trusting Pettable with your ESA needs. We're always here if you need any further assistance or support.
Morgan
The service was quick and easy to use. The consultation with Kya Miller, LICSW, LCSW was simple and thorough. She was prompt at providing the documentation I required. I would highly recommend her and this service!
Reply from Pettable ESAMar 7, 2025
HI Morgan, Thank you so much for sharing your wonderful experience! We're glad to hear that our service was quick and easy to use and that your consultation with Kya Miller was both simple and thorough. It’s fantastic to know that she promptly provided the documentation you needed. Your recommendation means a lot to us, and we're delighted that we could support you throughout the process. Thank you for trusting Pettable with your ESA needs. We're always here if you need any further assistance!
Sarah D.
As silly as this sounds, I really appreciate the lack of up-selling. The options are very straightforward, and the level of support was perfect. I didn't feel overwhelmed or pressured at any point during the process. The whole thing felt very streamlined, and I was very satisfied overall!
Reply from Pettable ESAMar 5, 2025
Hi Sarah, Thank you for sharing your experience! That doesn’t sound silly at all, we completely understand how important it is to have a straightforward, stress-free process. We're so glad you appreciated the lack of upselling and felt fully supported without any pressure. Our goal is to provide a simple, transparent, and efficient experience, and it’s great to hear that we delivered on that for you. We truly appreciate your trust in Pettable for your ESA needs. If you ever need anything in the future, we’re always here to help!
Lina P.
I love Pettable and have referred many people to the company!
Reply from Pettable ESAMar 5, 2025
Hi Lina, Thank you so much for your wonderful feedback and for referring many people to Pettable! We're incredibly grateful for your trust and loyalty. It's our mission to provide exceptional support and a seamless process for our ESA services, and knowing that you love what we do truly motivates us to continue striving for excellence. Thank you again for being an essential part of the Pettable family. If you or anyone you refer ever need our assistance in the future, we'll be here and happy to help!
