Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Monica M.
Highly recommend
Reply from Pettable ESAAug 4, 2026
Hi Monica, Thank you so much for your recommendation! We’re thrilled to hear that you had a positive experience with Pettable. We truly appreciate you taking the time to share your feedback and your support. Thank you again for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
Arsen Delacroix A.
The renewal process actually went smoothly and any questions I had were promptly answered by support within minutes. The therapist they connected me with was very nice, compassionate and professional.
Reply from Pettable ESAAug 4, 2026
Hi Arsen, Thank you so much for sharing your experience! We’re delighted to hear that your renewal process went smoothly and that our support team was able to answer your questions promptly. It’s also wonderful to know that the therapist you were connected with was kind, compassionate, and professional. Providing responsive support and a positive renewal experience is exactly what we strive for. We truly appreciate you taking the time to share your kind feedback. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
wéninger M.
This website help me to get my dog ESA first I did go to different website (supportpet )and my new apartment need it pet scanning and they dined my letter from them after my friend told me to try pettable and everything go nice and I get proved and I can move now thank you
Reply from Pettable ESAAug 4, 2026
Hi Wéninger, Thank you so much for sharing your experience! We’re delighted to hear that Pettable was able to help after your previous ESA documentation was not accepted and that the process went smoothly from start to finish. It’s wonderful to know that your ESA letter was approved through PetScreening, allowing you to move into your new apartment with your dog. We understand how important that peace of mind is, and we’re so glad we could help make it happen. We truly appreciate your kind words and thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
Franklyn R.
What a wonderful doctor that I had the pleasure of speaking with. So far everything seems terrific. I have yet to move to my new apartment so I haven’t presented my letter yet.
Reply from Pettable ESAAug 4, 2026
Hi Franklyn, Thank you so much for sharing your experience! We’re delighted to hear that you had such a positive experience with your provider and that everything has gone so well so far. We’re glad your consultation left you feeling confident, and we hope your upcoming move goes just as smoothly. We appreciate your trust in Pettable and wish you all the best as you settle into your new apartment! Warm regards, The Pettable Team
Angel P.
Able to reach out and answer my questions, excellent service
Reply from Pettable ESAJul 31, 2026
Hi Angel, Thank you so much for sharing your experience! We’re delighted to hear that our team was able to answer your questions and provide you with excellent service. Providing responsive, helpful support is exactly what we strive for, and we truly appreciate you taking the time to share your kind feedback! Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
Dauntmis
Did not like the missed appointment/ rescheduling fee. Other than that, I was successful at getting my letter. Also did not like having to sign up to trustpilot.
Reply from Pettable ESAJul 31, 2026
Hi Dauntmis, Thank you for taking the time to share your feedback. We’re glad to hear that you were ultimately successful in obtaining your ESA letter. We also appreciate your honest comments regarding the missed appointment/rescheduling fee and the Trustpilot sign-up experience. Feedback like yours helps us better understand how we can improve the overall customer experience, and we’ll be sure to share it with our team. Thank you again for sharing your thoughts, and we’re grateful for the opportunity to support you. Warm regards, The Pettable Team
Sofia P.
I had a great experience! The process was quick, professional, and straightforward from start to finish. Doctor Kya Miller, LICSW, was respectful, efficient, and made everything easy to understand. I received my ESA letter promptly, and the overall experience was smooth. I would definitely recommend their services!
Reply from Pettable ESAJul 31, 2026
Hi Sofia, Thank you so much for sharing your wonderful experience! We’re thrilled to hear that the process was quick, professional, and straightforward from start to finish. We’re especially glad to know that Kya Miller provided respectful, efficient support and made everything easy to understand throughout your evaluation. It’s wonderful to hear that you received your ESA letter promptly and that the entire experience was smooth. We truly appreciate your recommendation and your kind feedback. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
Mark M.
Ease and understanding
Reply from Pettable ESAJul 29, 2026
Hi Mark, Thank you so much for sharing your experience! We’re delighted to hear that you found the process easy and that you felt understood throughout your journey with us. Providing a simple, supportive experience is exactly what we strive for. We truly appreciate you taking the time to share your kind feedback. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
