Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Mayra C.
The staff is amazing and understanding. I tell all my friends about them.
Reply from Pettable ESAJan 21, 2025
Thank you for your kind words, Mayra! We're thrilled to hear that you found our staff amazing and understanding. It means so much to us that you’re spreading the word to your friends. We're here to make the process as smooth and supportive as possible. If you ever need assistance again, don’t hesitate to reach out. Once again, thank you for choosing Pettable!
Violet K.
It was a very tangible process and provides exactly what you need in the time you may need it. I also really appreciate the other benefits offered with using Pettable.
Reply from Pettable ESAJan 21, 2025
Hi Violet, Thank you for sharing your experience! We're so glad to hear that you found the process straightforward and that it met your needs in a timely manner. At Pettable, we aim to provide not just the essentials but also additional benefits to make your journey even smoother. If you ever have more questions or need further support, we’re always here for you!
Wanda T.
I enjoyed talking with Kya Miller LICSW, LCSW. She was very easy to talk to and listened to me when I told her my problems. If I hadn't gotten my letter when I did, I would have had to get rid of my dog, and my quality of life wouldn't have been that good at all. I thank her for everything that she has done for me because I can now keep my dog. So I would say to go through Pettable; they are great people.
Reply from Pettable ESAJan 20, 2025
Hi Wanda, Thank you for sharing your heartfelt experience with us! We’re so glad to hear that Kya made such a positive impact during your consultation. Knowing that she was easy to talk to and truly listened to your concerns means so much to us. It’s deeply rewarding to know that we could help you keep your dog, who clearly plays such an important role in your life and well-being. Pets are truly family, and we’re honored to have been part of a solution that has improved your quality of life. Thank you for recommending Pettable and for trusting us during such a critical time. If you ever need any additional support, we’re here for you and your ESA. Wishing you and your dog a happy and fulfilling journey together!
Chelsea F.
My daughter was able to have her appointment and she was listened to and we appreciated the professionalism shown her.
Reply from Pettable ESAJan 20, 2025
Hi Chelsea, Thank you for sharing your feedback with us! We’re so pleased to hear that your daughter had a positive experience during her appointment. Knowing that she felt listened to and that professionalism was shown throughout the process is incredibly important to us. At Pettable, we strive to provide compassionate and understanding support, and we’re glad that her experience reflected those values. If there’s ever anything else we can do to assist you or your family, please don’t hesitate to reach out. Thank you for choosing Pettable and for trusting us to help your daughter. We wish you both all the best!
John O.
Kya Miller was great and understanding!
Reply from Pettable ESAJan 20, 2025
Hi John, Thank you for your kind words! We're thrilled to hear that Kya Miller was great and understanding during your experience. She takes pride in providing compassionate and attentive support, and your feedback reflects her commitment to helping others. If there’s anything else we can assist you with or if you have any questions in the future, please don’t hesitate to reach out. Thank you for choosing Pettable, and we’re so glad we could be part of your journey!
Jessie L.
Helpful staff and a wonderful licensed mental health professional. The only thing that would have made it easier was an option to notify at the beginning of the process that I had more than two pets to get a letter.
Reply from Pettable ESAJan 20, 2025
Hi Jessie Lynn, Thank you for sharing your experience! We're thrilled to hear that our staff and the licensed mental health professional provided the support you needed. We truly appreciate your feedback about the process and understand how having an option to notify us about multiple pets from the start could simplify things. Your suggestion has been noted, and we’ll pass it along to our team as we’re always looking to improve our services and make the process even more seamless. If there’s anything else we can assist you with, please don’t hesitate to let us know. Thank you for choosing Pettable, and we’re glad we could help!
Anthony N.
The professionalism and knowledgeable staff i dealt with.
Reply from Pettable ESAJan 20, 2025
Hi Anthony, Thank you for your kind words! We're so glad to hear that you had a positive experience with our professional and knowledgeable team. Providing the best support and expertise for our clients is always our top priority. If you ever need assistance in the future or have any questions, don’t hesitate to reach out. We’re here for you!
Caitlin K.
My experience was great! The process was very quick, but more importantly, the therapist was so wonderful. She was understanding and kind. I would definitely recommend Pettable to anyone.
Reply from Pettable ESAJan 20, 2025
Hi Caitlin, Thank you so much for sharing your experience! We're thrilled to hear that the process was quick and, most importantly, that your therapist was understanding and kind. Providing compassionate and efficient service is what we strive for every day. Your recommendation means the world to us, and we're so glad we could assist you. If you ever need support again, please don't hesitate to reach out!
