Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Luka F.
Simple and professional, I felt seen, heard, and taken seriously. Absolutely will be recommending in the future!
Reply from Pettable ESAJan 17, 2025
Hi Luka, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and felt seen, heard, and taken seriously. Your recommendation means a lot to us, and we’re here to support you whenever you need. Once again, thank you for choosing Pettable for your ESA needs!
Cara
Quick and painless process. Accepted by my landlord. Will renew next year and expand my package.
Reply from Pettable ESAJan 17, 2025
Hi Cara, Thank you for sharing your experience! We're glad to hear the process was quick and painless and that your landlord accepted the letter. We're excited to assist you again next year with your renewal and any package expansions you may need. Your trust means the world to us! Thank you for choosing Pettable!
Bryanna M.
Stress-Free Experience Pettable made this experience very easy and provided lots of support throughout the process. I was nervous about the process but they provided clear and distinct instructions for the process. Meanwhile, the support team provided much clarity on the next steps of receiving an ESA letter. Overall, the ease of the process is what will bring me back to Pettable!
Reply from Pettable ESAJan 17, 2025
Hi Bryanna, Thank you so much for your kind words! We're so happy to hear that we were able to make the process stress-free and provide the support you needed along the way. It's natural to feel nervous, but we're glad our clear instructions and support team could help ease your concerns. We truly appreciate your trust and look forward to assisting you again in the future! Once again, thank you for trusting Pettable for your ESA needs!
Jacob S.
Had an issue and it was resolved quickly and to my satisfaction!
Reply from Pettable ESAJan 17, 2025
Hi Jacob, Thank you for sharing your experience! We’re so glad to hear that your issue was resolved quickly and to your satisfaction. At Pettable, we strive to provide prompt and effective support for all of our customers, ensuring that any concerns or challenges are addressed as smoothly as possible. If there’s ever anything else we can assist you with or if you have additional feedback about your experience, please don’t hesitate to reach out. Your satisfaction is our top priority, and we’re always here to help. Thank you for choosing Pettable!
Bri F.
Super fast, super affordable, and I worked with a really kind lady
Reply from Pettable ESAJan 17, 2025
Hi Bri, Thank you for your kind words! We're thrilled to hear you had such a positive experience with us. Providing fast, affordable, and compassionate support is exactly what we aim for at Pettable. If you ever need assistance in the future or have any questions, don't hesitate to reach out. Thank you for trusting us, and we’re so glad we could help! 🐾
Jessica K.
They were quick and very helpful with navigating an unfamiliar process! Kya Miller, LICSW, LCSW, was the one who reviewed my application and she was kind and efficient.
Reply from Pettable ESAJan 17, 2025
Hi Jessica, Thank you for your thoughtful feedback! We're so glad to hear that our team, and especially Kya could make the process smooth and stress-free for you. Navigating something new can be challenging, and we're here to make it as simple and efficient as possible while providing compassionate support along the way. If you need any further assistance or have questions in the future, feel free to reach out. Thank you for trusting Pettable, and we wish you and your ESA all the best!
A. S.
Communication was prompt and effective, the ESA letter was legit and customer service was the best I have ever experienced. I have already recommended this service to others!
Reply from Pettable ESAJan 17, 2025
Hi A, Thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with our team and that our communication, customer service, and ESA letter met your expectations. Providing prompt, effective, and caring service is always our goal, and we're delighted that we could deliver that for you. It means the world to us that you've already recommended our service to others. Your trust and support are truly appreciated. If there's anything else we can do for you in the future, don't hesitate to reach out. Wishing you and your ESA all the best!
Katie P.
My husband and I have four dogs and decided not to renew our lease in June. We wanted to move somewhere else nicer. Well I knew I needed an esa letter so two of my dogs were counted for and the other two are pets. I myself have some mental health issues and my dogs legit do help. I am very stable. So I looked up esa letter and Pettable came up. It was such an easy application process. I received a call from the provider funny thing is I am a provider myself. She spent a bit talking to me and I qualified. I got a letter within a half and hour. Well we secured a beautiful new home this weekend
Reply from Pettable ESAJan 20, 2025
Hi Katie, Thank you so much for your wonderful review! We're thrilled to hear that your experience with Pettable was smooth and easy, and we're especially happy to know that we could help you with your ESA letter in such a timely manner. It's great to hear your dogs are such an important part of your well-being, and we're glad we could assist you in keeping them with you as you moved into your new home. Congratulations on securing your beautiful new home! If you need anything else or have any further questions in the future, don’t hesitate to reach out.
