Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
LAURIE B.
Friendly therapist & easy process
Reply from Pettable ESADec 2, 2024
Thank you for sharing your experience, Laurie! We’re delighted to hear that the therapist was friendly and that the process was easy for you. Ensuring a smooth and supportive experience is our goal, and it’s wonderful to know we achieved that for you. Thank you for choosing Pettable! We’re here whenever you need us.
Gaberail A.
This is not a paid review. My therapist was attentive and listened to me. She made sure to tailor my ESA letter to my housing needs. I received the letter promptly after my evaluation. Even though I had an intake form I needed to complete before receiving my letter.
Reply from Pettable ESADec 2, 2024
Thank you for sharing your positive experience, Gaberail! We're so glad to hear that your therapist was attentive and tailored your ESA letter to your specific housing needs. It's wonderful that the process was smooth, and you received your letter promptly after completing the evaluation and intake form. Your feedback is greatly appreciated, and we're honored to have been able to assist you during this time. Thank you for choosing Pettable!
Vanessa T.
Very easy and fast!
Reply from Pettable ESANov 28, 2024
Hi Vanessa, Thank you for your feedback! We're thrilled to hear that you found the process very easy and fast. Providing a seamless experience is our priority, and we’re glad we met your expectations. Thank you for choosing Pettable!
Ty D.
I am very pleased with how easy and quick they made this process. Nicole was very nice and helped me with any questions I had. Thank you so much!
Reply from Pettable ESANov 27, 2024
Thank you for sharing your experience, Ty! We’re delighted to hear that the process was easy and quick for you. It’s great to know Nicole provided excellent support and was able to assist with any questions you had along the way. Your satisfaction means everything to us, and we’re glad we could make this a positive experience for you. Thank you so much for choosing Pettable!
Mady H.
My renewal was so incredibly easy and convenient!! I really appreciate the urgency and smooth process Pettable offers.
Reply from Pettable ESANov 27, 2024
Thank you for sharing your experience, Mady! We’re thrilled to hear that your renewal process was simple, easy, and convenient. It’s wonderful to know that we could provide a smooth and efficient experience for you, reflecting the urgency and care you deserve. Your feedback means a lot to us, and we’re grateful to have been able to assist you again. Thank you for choosing Pettable!
Sheri W.
After doing some research I decided to use Pettable. They felt like a good fit. The process was simple and quick online. My appointment for a call was scheduled and happened within 24 hours. I received my letter in two days. Thank you!!
Reply from Pettable ESANov 26, 2024
Hi Sheri, Thank you for sharing your experience! We're glad to hear that Pettable was the right fit for you and that our process was simple, quick, and efficient. Scheduling your call within 24 hours and delivering your letter in just two days is the standard of service we aim to provide. Thank you for choosing Pettable!
Olivia
Great! The counselor who met with me was super nice, friendly and wanted to help. The service makes it easy, super quick, and painless to get a letter and I'm happy to have my dog certified for housing purposes.
Reply from Pettable ESANov 26, 2024
Thank you for your feedback, Olivia! We're delighted to hear you had such a positive experience. It's wonderful to know the counselor was kind, friendly, and supportive during your session. We’re glad we could make the process easy, quick, and stress-free while helping you get your dog certified for housing. Thank you for choosing Pettable!
Hannah H.
Easy to use, quick service, and my apartment accepted my letter and waived all pet fees!
Reply from Pettable ESANov 25, 2024
Thank you for sharing your experience, Hannah! We're thrilled to hear that the process was easy to navigate, and our quick service met your expectations. It's wonderful that your apartment accepted the ESA letter and waived all pet fees. This is exactly the outcome we strive for! If you ever need assistance in the future, we’re here to help. Thank you for choosing Pettable!
