Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Zenna K.
Quick and easy
Reply from Pettable ESANov 25, 2024
Thank you for your feedback, Zenna! We're so glad to hear that your experience with Pettable was quick and easy. If you need anything else in the future, don’t hesitate to reach out. Thank you for choosing Pettable!
Eric R.
Although my 30 day period isn't up yet I have full confidence in your team to deliver. Your communication has been on spot with every time I've had to send a email for a update. I hope have my letter soon thanks to you Eric,
Reply from Pettable ESANov 25, 2024
Thank you for sharing your feedback, Eric! We’re thrilled to hear that our communication has been meeting your expectations and that you feel confident in our team. Rest assured, we’re working diligently to deliver your letter, and we’re here to support you every step of the way. Thank you for choosing Pettable!
Kat M.
Appreciate the reminder and ease of renewing. Also like the kindness and professionalism of my therapist.
Reply from Pettable ESANov 22, 2024
Hi Kat, Thank you for sharing your feedback! We’re delighted to hear that the renewal process was straightforward and that the reminders were helpful. It’s wonderful to know that your therapist provided kindness and professionalism, making your experience even more positive. We’re here to make things as smooth as possible for you and are grateful to have earned your trust. If you need any assistance in the future, please don’t hesitate to reach out. Thank you for choosing Pettable!
Kendra M.
Wonderful experience with Pettable who connected me to Kya Miller, LICSW, LCSW to evaluate me to designate my dog as my ESA for housing when we apply for a rental. Not having my dog with me wasn’t an option, she’s docile, trained, housebroken and the perfect companion but I was running into pet restrictions. The entire process was affordable, quick and easy. I was elated to get approval and receive the letter only a day later. Would 100% recommend this service.
Reply from Pettable ESANov 21, 2024
Hi Kendra, Thank you for sharing your experience! We're thrilled to hear that our service, along with Kya Miller's expertise, helped you and your dog navigate pet restrictions for housing. It sounds like your dog is truly a wonderful companion, and we're so glad we could help ensure that she stays by your side. We’re delighted that you found the process affordable, quick, and easy, and that your letter was delivered so promptly. Your recommendation means the world to us, and we’re here anytime you need assistance in the future. Thank you for choosing Pettable! Wishing you and your furry friend all the best in your new home. 🐾💛
Marla B.
This was such a simple, straightforward process! I have 3 cats, and was moving into an apartment that only allows 2 pets. Trying to decide which one not to take was heart wrenching. Thanks to Pettable I will be living with all three of them.
Reply from Pettable ESANov 21, 2024
Hi Marla, Thank you so much for sharing your story! We’re so happy to hear that Pettable was able to help you keep all three of your beloved cats together as you transition into your new home. We understand how heartbreaking it would have been to leave one behind, and it means so much to know we played a part in keeping your family intact. It’s wonderful that you found the process simple and straightforward—exactly what we strive for! If you ever need support in the future, don’t hesitate to reach out. Wishing you and your three furry companions lots of joy and comfort in your new apartment! Thank you for choosing Pettable!
Tracy M.
Great experience! The entire process was completed and received my letter within 48 hours. Kya Miller LICSW, LCSW was very understanding and compassionate. Highly recommend! Thank you!
Reply from Pettable ESANov 21, 2024
Hi Tracy, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us and that the process was completed so quickly and smoothly. It’s amazing to know that Kya Miller, LICSW, LCSW, was able to provide you with the understanding and compassion you needed during this process. Your recommendation means the world to us, and we’re so glad we could assist you in such a timely manner. If there’s anything else you need in the future, don’t hesitate to reach out. Thank you for choosing Pettable, and best wishes to you and your furry companion!
Skylar N.
super easy and helpful
Reply from Pettable ESANov 21, 2024
Thank you for your feedback, Skylar! We're delighted to hear that you found the process super easy and helpful. Making things straightforward and supportive is what we strive for. If you need assistance in the future, we’re always here to help! Thank you for choosing Pettable!
T.S.
Pettable, especially Dr. Banks were extremely helpful in analyzing my pet as an ESA. This was an in depth yet efficient process.
Reply from Pettable ESANov 20, 2024
Hi T.S, Thank you for sharing your experience! We're delighted to hear that Dr. Banks provided such thorough and efficient support in evaluating your pet as an ESA. At Pettable, we strive to make the process both meaningful and straightforward, ensuring that every client feels confident and cared for. If you have any further needs or questions, we're here to help. Thank you for trusting us with this important step, and for choosing Pettable!
