Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Breva
Quickly executed work that wasn't difficult to understand and extremely helpful for people.
Reply from Pettable ESAOct 28, 2024
Hi Breva, Thank you for sharing your positive experience! We’re delighted to hear that you found the process straightforward and helpful. Making things easy to understand and efficient is our goal, and it’s great to know it made a difference for you. If there is anything else that you need from us, we're here to help!
Jenae D.
From start to finish The process was quick and easy! I had gone through two other companies prior and got the runaround for days never even getting an appointment after making a payment! Pettable was professional, responsive and reliable, I will recommend them to anyone looking for an ESA certification!
Reply from Pettable ESAOct 28, 2024
Thank you so much for sharing your experience, Jenae! We're thrilled to hear that Pettable was able to make the process quick, easy, and reliable, especially after the challenges you faced with other companies. Our team is dedicated to providing responsive and professional service to ensure our clients feel supported every step of the way. Your recommendation means a lot to us, and we’re here whenever you or anyone you refer needs assistance. Thank you for trusting us with your ESA needs!
Hi
I had an amazing experience and wonderful therapist. The process was easy and my therapist really seemed to care.
Reply from Pettable ESAOct 25, 2024
Thank you so much for sharing your feedback with us, Hi! We're delighted to hear that you had an amazing experience and felt cared for by your therapist. Making the process easy while connecting you with someone who truly understands your needs is our top priority. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help every step of the way!
Ms
The process was seamless and easy. This ESA letter is so invaluable and absolutely worth it. I am glad and grateful that I have it.
Reply from Pettable ESAOct 23, 2024
Thank you for your wonderful feedback, Ms! We’re so happy to hear that the process was seamless and easy for you. It’s great to know how invaluable the ESA letter has been, and we’re glad you found it absolutely worth it. Your satisfaction and peace of mind mean a lot to us, and we’re grateful to have been able to help. If you ever need further assistance, don’t hesitate to reach out.
Emily K.
very easy, stress free process. Staff was super friendly and helpful and actually took the time to listen to detail.
Reply from Pettable ESAOct 21, 2024
Hi Emily, We're thrilled you had such a positive experience with our team! Listening and making sure you feel supported is what we're all about. Thanks for choosing Pettable!
Brian B.
Their process is simple and straightforward, and they strive to make sure owners get the right ESA letter.
Reply from Pettable ESAOct 21, 2024
Thank you for your review, Brian! We're happy to hear that you found our process simple and straightforward. Ensuring that pet owners receive the right ESA letter is our top priority, and we’re glad we could provide that for you. If you ever need further assistance or have any questions in the future, please don’t hesitate to reach out. We're here to help!
Patricia
I appreciate the clear explanations and useful tips. My dog now stays down, on her carpet, for as long as I ask's her. She also understands the new word 'Free'. She has a lot of experiences in airports, planes and public places but I will from now on, bring her little carpet :-) Thank you for your valuable teachings!
Reply from Pettable ESAOct 21, 2024
Hi Patricia, Thank you for sharing your experience with us! It’s wonderful to hear that the training tips have worked so well for you and your dog! Bringing her carpet sounds like a great way to keep her comfortable in public places. I'm so glad the commands like "Free" are making a difference. Keep up the great work, and I'm sure she'll continue to thrive in all her adventures! Once again, thank you for choosing Pettable!
Becky B.
Cami did an incredible job identifying our needs and navigating the waters for my special needs daughter! I am grateful beyond words!
Reply from Pettable ESAOct 21, 2024
Thank you so much for your kind words, Becky! We're thrilled to hear that Cami was able to provide the support your family needed. Helping you and your daughter navigate this process is something we take pride in, and we’re grateful to have been a part of your journey. If you need any further assistance in the future, don’t hesitate to reach out!
