Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Krystal
I had a great and smooth experience with Kya Miller.
Reply from Pettable ESAJun 20, 2024
Hi Krystal! Thank you so much for your 5-star review! We are thrilled to hear that you had a great and smooth experience with Kya Miller. Your positive feedback means a lot to us and encourages our team to continue providing excellent service. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you again for choosing Pettable!
Alicia
I felt cared for and heard. I enjoyed speaking with my provider and had excellent interactions with the customer service as well. Very appreciative.
Reply from Pettable ESAJun 20, 2024
Thank you so much for your kind words and the 5-star review, Alicia! We are delighted to hear that you felt cared for and heard during your interactions with your provider and our customer service team. Your appreciation means the world to us, and we’re thrilled to know you had an excellent experience. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you again for choosing Pettable and for your wonderful feedback!
Jessica T.
Everything about this process was stress free and easy! Thank you for your help!
Reply from Pettable ESAJun 20, 2024
Thank you for your review, Jessica! We're delighted to hear that you found the process stress-free and easy. Your satisfaction is our top priority, and it’s great to know that we could provide the help you needed smoothly. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you again for choosing Pettable!
Angie
The therapist that was contracted by pettable was incredible, she listened to me. In the short time I spoke with her I felt like it would be great to have a therapist like that in my area for general therapy.
Reply from Pettable ESAJun 20, 2024
Thank you for your feedback, Angie! We're delighted to hear that you had such a positive experience with the therapist contracted by Pettable. It's wonderful to know that she listened to you and made a significant impact in a short amount of time. Your feedback reaffirms the quality of professionals we aim to connect our clients with. We hope you find someone just as incredible for general therapy in your area. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Pettable!
Kylie R.
Very pleasurable experience. I was able to talk to a licensed therapist fast and she was clear about the steps I needed to take for my own mental health and well-being. I was able to get the paperwork I needed quickly for my cat to be able to move into a new place with him.
Reply from Pettable ESAJun 20, 2024
Thank you for the 5-star review, Kylie! We're delighted to hear that you had such a positive experience with one of our therapists. It's wonderful to know that she listened to you and made a significant impact in a short amount of time. Your feedback reaffirms the quality of professionals we aim to connect our clients with. We hope you find someone just as incredible for general therapy in your area. If there's anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for trusting Pettable for your ESA needs!
Kacee H.
Everyone has been accommodating and answered all of my questions quickly. The process had been very simple which helped to ease my anxiety and worry over the whole process.
Reply from Pettable ESAJun 19, 2024
Thank you for your kind review, Kacee! We’re delighted to hear that our team has been accommodating and quick in answering all of your questions. It’s wonderful to know that the simplicity of the process helped ease your anxiety and worries. Your feedback is greatly appreciated! Thank you for choosing Pettable!
Yuriko F.
I'm normally a very nervous person especially when doing something new. Pettebale made it super easy from beginning to end. Dr. Aubrey was very nice, patient, helpful, and informative. After a series of questions and some small talk to learn more about myself, Dr. Aubrey approved my letter. In about a day my letter was ready. I had no issues whatsoever with my complex manager and the letter. I'm very pleased with my experience.
Reply from Pettable ESAJun 19, 2024
Hi Yuriko, Thank you for sharing your experience with Pettable! We’re thrilled to hear that our service made the process easy for you from start to finish. It’s wonderful to know that Dr. Aubrey was nice, patient, helpful, and informative, making you feel comfortable throughout. We’re glad to hear that your letter was approved quickly and that you had no issues with your complex manager. Your satisfaction and peace of mind mean a lot to us. Once again, thank you for choosing Pettable!
Nadya M.
I really appreciate all of the support and communication from the Pettable team around my ESA letter! The staff respond quickly, and letters are prepared within 2 days!
Reply from Pettable ESAJun 19, 2024
Thank you for your kind words, Nadya! We’re delighted to hear that you appreciate the support and communication from the Pettable team. It’s wonderful to know that our staff responded quickly and that your letter was prepared within two days. Your feedback is greatly appreciated! Once again, thank you for choosing Pettable!
