Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Desirae B.
Everything was fast and worked perfectly. No pet rent for me!
Reply from Pettable ESAMay 29, 2024
Thank you for your feedback, Desirae! We're thrilled to hear that everything was fast and worked perfectly for you. If you need any further assistance or have any additional feedback, please don't hesitate to reach out. Thank you for choosing Pettable!
Jen W.
Emilie Kay was compassionate and engaged my 16 year old easily. Process was easy. Will definitely receive.
Reply from Pettable ESAMay 27, 2024
Hi Jen, Thank you for your kind words! We're delighted to hear that Emilie Kay was compassionate and able to engage your 16-year-old easily. It's wonderful to know that you found the process easy and satisfactory. We appreciate your feedback and look forward to assisting you again in the future. If you have any further questions or need additional support, please feel free to reach out. Once again, thank you for choosing Pettable!
Carmen S.
Great service, reputable company, and understanding staff!
Reply from Pettable ESAMay 27, 2024
Hi Carmen, Thank you for your feedback! We're delighted to hear that you found our service great and our staff understanding. We strive to maintain our reputation by providing the best support for our clients. If you need anything else, don't hesitate to get in touch! Once again, thank you for trusting Pettable for your ESA needs!
Bill
The experience was professional and compassionate. Unfortunately the email with the requested letter was not recovered. Please resend the letter to William (Bill) DuBose. Thank you.
Reply from Pettable ESAMay 27, 2024
Hi Bill, Thank you for your feedback. We're glad to hear that you had a professional and compassionate experience. We apologize for any inconvenience with the email. Can you please send us an email at [email protected] so we can resend the requested letter to the right email address? Thank you for bringing this to our attention. If you need any further assistance, please let us know.
Christine B.
Customer service is amazing
Reply from Pettable ESAMay 27, 2024
Thank you for your insight, Christine! We're so glad to hear that you found our customer service amazing. If you need any further assistance, don't hesitate to reach out. We're here to help! Once again, thank you for choosing Pettable!
Jon
It was very easy taking the questionnaire and speaking with the therapist.
Reply from Pettable ESAMay 27, 2024
Hi Jon, Thank you for your feedback! We're glad to hear that you found the questionnaire and your conversation with the therapist easy. If you have any more questions or need further assistance, feel free to reach out and we're here to help! Once again, thank you for choosing Pettable!
customer
Kya Miller LICSW, LCSW was fantastic.. Very professional, empathetic, and understanding. It was an enjoyable experience. Fast turnaround on the letter also! I highly recommend her and Pettable.
Reply from Pettable ESAMay 27, 2024
Hi there! Thank you for your wonderful feedback! We're delighted to hear that Kya Miller provided you with a professional, empathetic, and understanding experience. We're also pleased that you found the process enjoyable and appreciated the fast turnaround on your letter. Your recommendation means a lot to us! Thank you for trusting Pettable for your ESA needs!
Jackie N.
Quick to schedule, efficient phone call to confirm my needs, and official paperwork was returned same day. Extremely impressed with the company.
Reply from Pettable ESAMay 27, 2024
Thank you for sharing your experience, Jackie! We're thrilled to hear that you found the scheduling quick, the phone call efficient, and the paperwork returned the same day. Your positive feedback is greatly appreciated and we're glad to have impressed you with our service!
