Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Paul J.
Very easy, straight forward process.
Reply from Pettable ESAJul 6, 2026
Hi Paul, Thank you so much for sharing your experience! We’re delighted to hear that you found the process very easy and straightforward. Making the experience simple and hassle-free is exactly what we strive for. We truly appreciate your kind feedback. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
Brittney
Every time I have gone thru pettable, I have always been a very happy returning customer! The counsel is fantastic, and they really care. I highly recommend them if you legit need an esa.
Reply from Pettable ESAJul 6, 2026
Hi Brittney, Thank you so much for sharing your experience! We’re honored to have earned your trust as a returning customer. It’s wonderful to hear that you’ve consistently had positive experiences and that your counselor has been caring, supportive, and professional throughout your journey. Your recommendation means so much to us, and we’re grateful to be able to provide compassionate support to those who genuinely need it. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
Trisha P.
I've been using Pettable for the last 3 years and have been extremely happy about everything. The process is easy and the price is good. I've also had the same therapist, Wendy W., look over my renewal each time and it's been a pleasure working with her.
Reply from Pettable ESAJul 6, 2026
Hi Trisha, Thank you so much for sharing your experience! We’re honored that you’ve trusted Pettable for the past three years. It’s wonderful to hear that the renewal process has continued to be easy, affordable, and reliable for you. We’re especially glad that you’ve been able to work with Wendy throughout your renewals. Building that ongoing relationship with a trusted provider can make all the difference, and we’re delighted to know she has made each experience a positive one. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
Paul W.
Everything was convenient and upfront as far as service prices are concerned and after my therapist verified my housing letter, my apartment complex had no other choice but to accept my support dog. Thank you for all of your time and help!
Reply from Pettable ESAJul 6, 2026
Hi Paul, Thank you so much for sharing your experience! We’re thrilled to hear that you found the process convenient and that our pricing was clear and transparent from the start. It’s especially wonderful to know that your therapist’s verification helped your housing letter be accepted, giving you the support you needed to keep your emotional support dog by your side. We truly appreciate your kind words and are grateful we could assist you throughout the process. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
Leah A.
I really appreciated how thorough the online questions were. My therapist was well advised of my situation and needs prior to our appointment. This really helped in streamlining the entire process.
Reply from Pettable ESAJul 6, 2026
Hi Leah, Thank you so much for sharing your experience! We’re delighted to hear that you found the online questionnaire thorough and helpful. It’s wonderful to know that your therapist was well prepared before your appointment, allowing the process to be smooth, efficient, and focused on your needs. We truly appreciate your kind feedback and are glad we could make the experience as streamlined as possible. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
Shemi R.
Pettable is the best ESA support and outstanding service! The licensed therapist I spoke with was professional, knowledgeable, and compassionate, and the assessment letter helped me with my building dispute instantly. I'm really glad I chose Pettable and their bundle because it comes with so much goodies and help for I and my ESA. I definitely would recommend Pettable to anyone in need of their services. Thank you, Pettable!
Reply from Pettable ESAJul 1, 2026
Hi Shemi, Thank you so much for sharing your wonderful experience! We’re thrilled to hear that our licensed therapist provided professional, knowledgeable, and compassionate support, and that your ESA letter was able to help resolve your housing situation so quickly. It’s also great to know that you’ve found value in the bundle and the additional resources and support it provides for you and your ESA. Your recommendation means a great deal to us, and we’re honored to have been part of your journey. Thank you for trusting Pettable for your ESA needs! —The Pettable Team
Javille
Was great fast, informative and heard my concerns
Reply from Pettable ESAJul 1, 2026
Hi Javille, Thank you so much for sharing your experience! We’re delighted to hear that the process was fast, informative, and that you felt your concerns were heard throughout. Providing compassionate and attentive support is exactly what we strive for. We truly appreciate your kind feedback. Thank you for trusting Pettable for your ESA needs! —The Pettable Team
Amanda
It was easy and quick to do
Reply from Pettable ESAJul 1, 2026
Hi Amanda, Thank you so much for sharing your experience! We’re delighted to hear that you found the process easy and quick. Making the experience as simple and efficient as possible is always our goal. We truly appreciate your kind feedback. Thank you for trusting Pettable for your ESA needs! —The Pettable Team
