Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
CW
Helpful customer service, and an easy system to use.
Reply from Pettable ESAApr 16, 2024
Appreciate your review with the Pettable team, CW! Glad to know that you have been assisted by the team accordingly. Please do not hesitate to reach us at [email protected] if you need anything else. All the best!
Christina S.
Emily was great! I felt confident when we got off the phone and she made it all very simple!
Reply from Pettable ESAApr 16, 2024
We feel you, Christina! And we're happy that you have been able to confide with Emily during your consultation. Thank you for trusting Pettable with your ESA needs!
Lylah L.
The process was very simple and the therapist whom reached out to me was very kind, understanding, and supportive! I definitely recommend that if you are looking into getting your pet(s) certified, that you do so with pettable! They will help you get them certified ASAP and will provide you with all of the necessary paperwork if needed!
Reply from Pettable ESAApr 16, 2024
We appreciate the recommendation, Lylah! We're happy that you felt comfortable with our process and that you have confided with our clinician. Thank you for trusting Pettable with your ESA needs!
Lisa G.
-The communication and follow through is good. -They are consistent & professional in the way they execute their process, which makes it a seamless process for the customer. -They make sure that you talk to a professional therapist. -They provide step by step training modules. -They are very kind.
Reply from Pettable ESAApr 16, 2024
Thanks for sharing your feedback for Pettable, Lisa! We value how you feel at every step of the process and we're happy that you are satisfied with our services. If you need anything else, please feel free to send us a message at [email protected]. Once again, thank you for choosing Pettable!
Anita
Kya Miller, LICSW, LCSW was professional, insightful, and understanding. My concerns felt heard and addressed through her counseling.
Reply from Pettable ESAApr 16, 2024
Hi Anita! Thanks for your review! We're happy that you have been able to confide with one of our clinicians and feel comfortable with the process. We thank you for trusting Pettable with your ESA needs!
Mya E.
Made the experience of getting my emotional support animal painless and fast
Reply from Pettable ESAApr 16, 2024
Thank you for sharing your experience with us, Mya! This will help our co-fur parents feel more comfortable with our process. Once again, thank you for trusting Pettable with your ESA needs!
Susana
Kya Miller thank you so much for listening.You are an amazing person.
Reply from Pettable ESAApr 16, 2024
Thank you for giving Kya a good review, Susana! Rest assured that we'll send your warm words to her. Once again, thank you for trusting Pettable with your ESA needs!
Carlene Lynn W.
Quick and easy.
Reply from Pettable ESAApr 16, 2024
Appreciate that you are satisfied with our service, Carlene! We're very happy to know that you find our service quick and easy. Once again, thank you for trusting Pettable with your ESA needs!
