Cynthia C.
Good, just didn't realize was mainly for housing
This is not really Pettable's fault per se but I didn't realize the language of the ESA letter is very focused on housing and not just a general letter. I also didn't love that you need to pay before you even have your psych session.
Reply from Pettable ESADec 30, 2022
Hi Cynthia, thanks for taking the time to write your feedback and we're taking notes of your points. Rest assured that we offer the payment first policy to avoid no-show clients for our therapist. Rest assured that we follow our money-back guarantee if you do not qualify for an ESA letter. I hope this helps. Thank you!



