Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Alyeli H.
My therapist was delightful to work with. She understood my concerns and took her time. Any question I had she answered it in a timely manner. Thank you so much Kya Miller, LICSW, LCSW! ❤️
Reply from Pettable ESAJan 8, 2024
Hi Alyeli, we're happy that you have been able to confide with one of our clinicians and felt comfortable with the process. We thank you for trusting Pettable with your ESA needs!
Mr. Jack H.
I was not aware of an ESA letter until last year and found Pettable while researching specifics. The website was very informative with easy to understand directions for establishing a call with one of their licensed counselor’s, Kya Miller LICSW, LCSW. Kya was very patient, understanding and kind when evaluating me for my ESA letter qualification. Kya was thorough, but did not make the sharing of life experience traumatic. I received my ESA letter in a timely manner and it was accepted without question. Annual renewal time came and I was able to make changes with Customer Support’s assistance to include an additional miniature dachshund onto my ESA letter. I scheduled my counselor interview and was very pleased to be able to speak with Kya, again, a year later. Kya continues to be great and put me at ease during our call. Kya kept me updated through chat messages and I have my letter for the next year already. My experience has been so positive that I have recommended others including a family member and a miniature dachshund group. I can’t give enough praise for my continued experience with all of the professionals I have interacted with at Pettable.
Reply from Pettable ESAJan 8, 2024
Thanks for sharing your experience with your second purchase with Pettable, Mr. Jack! We're glad to know that Kya has been a good help. Please do not hesitate to reach us again if you need further assistance and we'd be happy to help. Once again, thanks for choosing Pettable!
Chelo Ochoa G.
Wonderful.........
Reply from Pettable ESAJan 8, 2024
Thank you for your feedback, Chelo! Thank you for trusting Pettable with your ESA needs!
Christina
Dr Chris was professional and made sure I was knowledgeable on the information that I was receiving. He handles everything in a timely manner.
Reply from Pettable ESAJan 8, 2024
Thank you for sharing your experience with Pettable, Christina! We're glad to know that Dr. Chris has been a good help with your ESA needs. Please do not hesitate to reach us again if you need anything else. Once again, thanks for choosing Pettable!
Cait C.
Kya Miller was super helpful, compassionate and understanding during my review. The whole process took less than 48 hours from the time I registered for the meeting to getting the letter. A great experience overall :)
Reply from Pettable ESAJan 8, 2024
Hi Cait, thank you for sharing your experience with Pettable! We value how you feel at every step of the process and we're happy that you have been accommodated promptly. Once again, thanks for choosing Pettable for your ESA needs! :)
Melissa S.
The process was super easy and the counselor/professional was so nice and considerate. The letter was easy to access. I’m recommending this to everyone!
Reply from Pettable ESAJan 8, 2024
We appreciate the recommendation, Melissa. Thank you for sharing your overall experience with Pettable's process! We are glad that you have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting us with your ESA needs.
Sabrina P.
Easy, fast, and friendly experience.
Reply from Pettable ESAJan 8, 2024
Thank you for sharing your insight about Pettable, Sabrina! This will help our co-fur parents feel more comfortable and familiar with our process. Thanks for trusting Pettable with your ESA needs!
Lorenzo W.
The overall process was smooth.
Reply from Pettable ESAJan 8, 2024
Hi Lorenzo, thank you for sharing your experience with us. We're glad to know that you felt comfortable with our process. Once again, thank you for choosing Pettable!
