Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
laura
Approachable mental health professional and easy process
Reply from Pettable ESASep 7, 2023
Thank you for that short and sharp review for us, Laura! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
Jacky B V.
Dr. Shiloh and the Pettable community are very accommodating of my needs and they just don't left you after all the process but encourages you to contact them anytime when you have questions. The best company for my ESA.
Reply from Pettable ESASep 7, 2023
Thank you for your feedback, Jacky, we're glad that you have been accommodated by the team. Please do not hesitate to reach out again if you need further assistance. We're here to help!
Leah G.
This company is real and will help you get the documents that you need for housing as long as you have proof of therapy intervention, etc
Reply from Pettable ESASep 7, 2023
Thank you for your feedback, Leah. We're happy to know that you had a great experience with us. Once again, thank you for trusting Pettable with your ESA needs!
Sandra P.
Was one time with appointment. Very polite and customer friendly. I got my letter in a timely matter.
Reply from Pettable ESASep 6, 2023
Glad to know that you're able to receive your letter in a timely manner, Sandra! Please do not hesitate to reach out again if you need anything else. Thank you for choosing Pettable!
Richard H.
Very kind, to the point asking appropriate questions for evaluation of my circumstances and knowing the answers to my questions. And very nice and understanding even though I had to put her on hold twice because of work issues. She was a professional.
Reply from Pettable ESASep 7, 2023
Appreciate that you are satisfied with our service, Richard! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
Katherine
Great service
Reply from Pettable ESASep 7, 2023
Thanks for writing in, Katherine! Please do not hesitate to reach us at [email protected] if you need further assistance. Once again, thanks for trusting Pettable with your ESA needs!
Sabrina
It was an easy process to make an appointment and fill out the necessary forms, The interview was a relaxed manner while being professional. The turnaround to get the documents I needed was very quick.
Reply from Pettable ESASep 7, 2023
Your review helps us a lot to be better, Sabrina. Please feel free to reach us at [email protected] if you need anything else. Thank you for trusting Pettable with your ESA needs!
Kayla R.
I had a very positive experience! All of the directions were clear and the questions were straight forward. The company always kept me informed of what was happening. When it came time to meet with the clinician I was very anxious but she made the experience very comfortable. She took the time to listen and trying to understand my situation and demonstrated empathy. Everything was a smooth process and I would recommend this company to everyone!
Reply from Pettable ESASep 5, 2023
We appreciate the recommendation, Kayla! More importantly, we're happy to know that you are satisfied with our service. Thank you for trusting Pettable with your ESA needs!
